Remote access is an incredible tool when it comes to troubleshooting a system and you do not have physical access to it. Unfortunately, setting up a remote connection between two computers isnt always the easiest, especially if the two systems are running different operating systems. There are lots of apps that aim to make this simpler but few come as close as the Chrome Remote Desktop tool. Show Chrome remote desktopThe Chrome remote desktop app is nine years old and still holds up well against lots of remote access solutions. It works with the Chrome browser and also exists as a stand-alone app. When you set up a connection with the Chrome remote desktop tool, you need;
Its simple enough to set up but sometimes the connection fails to establish. Fix: Chrome Remote Desktop Not WorkingThe great thing about Chrome Remote Desktop is how easy it is to set up. If it doesnt work, i.e., youre unable to establish a connection between computers, the fix is likewise pretty simple. Try all of the following. 1. Check connectionThe internet connection on both the host and the remote system must be stable. Make sure that your own system is able to access the internet and have someone verify the same on the remote system.
On Windows 10; ping -t 8.8.8.8On macOS; ping -t 20 8.8.8.8
2. Uninstall and reinstall Chrome Remote DesktopThe Chrome Remote Desktop tool is almost a decade old but because it is a browser-based tool, it can run into all sorts of problems that prevent a connection from being established. Uninstalling and reinstalling the app will fix the problem in many cases.
3. Use the Chrome Remote Desktop web appChrome Remote Desktop exists as a stand-alone app, and it can work via your browser. If youre unable to connect to a remote system via the app, try the web app in Chrome.
4. Delete a system and add it again
5. Connect without a PINAll systems that are added to Chrome Remote Desktop are set up with a PIN that is used to authenticate the connection. Sometimes, this PIN doesnt work. You can try using a code instead.
6. Check permissionsThe Chrome Remote Desktop tool needs certain permissions to work. On Windows 10, it asks for all permissions when it is installed. On macOS, the permissions are asked for only when needed. Regardless which system youre on, make sure that youve granted the tool all the permissions it needs and then try establishing a connection. 7. Disable VPNIf you are using a VPN on the host or the remote system, turn it Off. The tool may have trouble establishing a stable connection with a VPN running. Its also possible that your VPN is experiencing problems or that it doesnt play nice with remote access tools. Turn it off, and try connecting. ConclusionChrome Remote Desktop remains one of the easiest cross-platform remote access tools. It may run into problems now and then but troubleshooting them is easy. With complex remote access tools like TeamViewer, users end up going through network settings they are unfamiliar just to set the tool up. Troubleshooting a tool like that is all the more frustrating. Chrome Remote Desktop may take a few tries to get going but it offers a stable connection otherwise, and trouble connecting is rare as it is. |