How do I fix dont support this file format?

Windows comes with all the tools and utilities you’ll need to perform day to day tasks including software to view and play your media files. However, considering the huge number of different file formats out there, there’s a chance that you might run into errors.

In this article, we’re taking a look at the “it looks like we don’t support this file format” error and giving you a few solutions to fix the problem. 

Also read: Green checkmarks on Windows explained


Update your PC 

The first thing you should do is to update your PC. Updating your PC will, in most cases, update your programs as well and fix any issues in the process.

Check out this detailed guide to know how to update your PC here

Change the default program

Changing the default image viewing program to Windows Photo Viewer can at times help fix the problem. Here’s how.

Step 1: Right-click the photo, select Open with and select Choose another app.

How do I fix dont support this file format?

Step 2: Select Photos from the list and check the Use this program to open this file checkbox before clicking OK. 

How do I fix dont support this file format?

You should be able to see all images just fine now. 


Install Codecs

Files in a non-Windows format might not work until their respective codecs aren’t installed. For example, RAW images taken on a DSLR will now show thumbnails until you install the required camera codec. The same goes for iPhone’s HEIC image format. 

Try installing the required codec from the Microsoft Store and see if that fixes your problem. 


Reset the program

Try resetting the program to check if it’s working. 

Step 1: Press Windows key + X and click on Apps and Features. 

How do I fix dont support this file format?

Step 2: Find Photos in the list and click on Advanced Features. 

How do I fix dont support this file format?

Step 3: Click on the Reset button to reset the program. 

How do I fix dont support this file format?

Restart your PC and try again.


Reinstall the program

If resetting didn’t help, try removing the program and installing it again to see if that resolves your issue. 

Step 1: Press Windows key + X and click on Apps and Features. 

How do I fix dont support this file format?

Step 2: Find Photos in the list and click Uninstall. 

How do I fix dont support this file format?

Now reinstall the program from the Microsoft Store and check if that resolves the Windows Photo Viewer Not enough memory issue.

Also read: Windows does not have enough information to verify this certificate: 6 Fixes

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How do I fix file format not supported?

Restarting the mobile phone can fix the unsupported format error when opening photos. It reopens the operating system and usually fixes any errors or technical issues that might be causing the photo error on Android.

Why does it keep saying file format not supported?

The „File format not supported“ error occurs when your Android device does not support the image file type. Usually, smartphones support BMP, GIF, JPEG, PNG, WebP, and HEIF image formats.

How do you open it appears that we don't support this file format?

Changing the default image viewing program to Windows Photo Viewer can at times help fix the problem. Here's how. Step 1: Right-click the photo, select Open with and select Choose another app. Step 2: Select Photos from the list and check the Use this program to open this file checkbox before clicking OK.

How do I fix unsupported image format on my computer?

Part 3: How to Fix 'Unsupported Format Error' When Open Photos On Android.
Method 1: Try reducing the image size..
Method 2: Check for the network connection..
Method 3: Using a photo repair software tool..
Method 4: Reboot or restart the android phone..
Method 5: Try converting the image file format..