January 11, 2011 · 4:57 am
- Convey the bad news.
- Gain acceptance for the bad news.
- Maintain goodwill with the audience.
- Maintain good image for the organization.
- Try to reduce or eliminate future correspondence on the matter (discussion might be encouraged at times).
The following three-step writing process is the main key for achieving the five goals. All of these techniques will help you write a good negative message. The three steps you should take are as follows:
- Planning a negative message
The first thing you have to remember is that the audience does not want to hear the message. Make sure to consider the purpose and recognize whether it’s going to be a straightforward message or a more complicated one. Keep the audience in mind and gather the required information for them to accept and understand your message. You also have to know what type of medium to use for the message. It is sometimes recommended that bad news be delivered in person rather than in a letter or e-mail.
- Writing a negative message
When it comes down to actually writing the message, make sure that the message is clear and kind. Use positive words ratherthan negative words.
- Completing a negative message
Once your message is complete, pay close attention to details and make sure there are no errors. The audience will tend to focus even on the smallest of errors when reading a negative message. Also, be sure to deliver your message promptly, before the audience hears it from somebody else.
Excellence in Business Communication, 9th Edition. Prentice Hall/CourseSmart, 01/10/11 pg.243).
//www.ehow.com/how_4926920_write-negative-message-memo.html
Photo credits
www.brandweek.com
Negative sign.jpg provided by J. Paxton
The following solution is suggested to handle the subject “Describe the strategies for composing negative messages in the table below.“. Let’s keep an eye on the content below! Describe the strategies for composing negative messages in the table below.Question “Describe the strategies for composing negative messages in the table below.”
Answer
The meaning of the word “negligible” should be explained clearly and fully. It is important to convey the negative message clearly and completely so that there is no confusion. The information must be clear so that the receiver can understand the issue.
Projecting a professional image does not mean that you should tell the negative message to anyone.
Empathy and sensitivity are two things that can be used to convey empathy. Be sensitive to the negative behavior of others. Instead of complaining, try to solve the problem.
Fair means that a person should not be judged for doing something wrong. He should be treated honestly and impartially for his negative behavior.
Conclusion
Above is the solution for “Describe the strategies for composing negative messages in the table below.“. We hope that you find a good answer and gain the knowledge about this topic of science.