WK 4 DQ 1
What are team norms, and what role do they play in behavior and cohesiveness of the group? How does the
diversity of a group affect its performance?
Answer
Team norms are what we expect from those on our team and how we expect them to act. With
established rules or norms, every member of a team knows what type of behavior is expected and
what the consequences for breaking them are. Since everyone is on the same page as far as
behavior goes, no one has to worry as much about the antics of others interfering with the team
as a whole. I believe this would lead to a more cohesive team environment. (Uhl-Bien,
Schermerhorn, & Osborn, 2014).
Diversity within a team can be a good thing. A diverse team is called heterogeneous and
homogeneous without according to Uhl-Bien, Schermerhorn, & Osborn (2014). Being diverse
can create a team with more abilities than others that are not. Diversity can also cause conflict
within a team if the manager cannot get the team to mesh. This takes a manager that knows the
personalities, the strengths and weakness, experiences, and cultures of his or her team. Without
this type of manager, the team could encounter problems early during the team’s inception. This
is called a diversity-consensus dilemma (Uhl-Bien, Schermerhorn, & Osborn, 2014, p. 157).
References
Uhl-Bien, M., Schermerhorn, J. R., Jr., & Osborn, R. N. (2014). Organizational Behavior (13th
ed.). Hoboken, NJ: John Wiley & Sons.
Reply 1
Extra
When is a team effective?
A team is most effective when it can get to a point where they are using collective intelligence.
This is when the team is socially sensitive and no one is trying to dominate the team’s
conversations and everyone has and voices input and opinions (Uhl-Bien, Schermerhorn, &
Osborn, 2014, p. 157). By doing this the team is able to perform at high levels for extended
period of time, they have high member satisfaction, and they can complete any task with
maximum effectiveness. The team functions as a single unit, every member contributing to the
goal and no single member is more important than another.
References
Uhl-Bien, M., Schermerhorn, J. R., Jr., & Osborn, R. N. (2014). Organizational Behavior (13th
ed.). Hoboken, NJ: John Wiley & Sons.
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Groups often have norms, and a measure of cohesiveness, Both of these concepts will be discussed so that their importance becomes more apparent.
Group Norms
Norms are rules for standard behavior in a group. For example, one group may value being on-time while another may value avoiding confrontation. Norms can be written, but they are often unwritten and grow overtime naturally in response to different situations are problems within the group.
All norms may not apply to all members. For example, new members often have to undergo a socialization process by completing a less desirable task. In contrast, seniors members are expected to set a good example and guide new members. This is highly common in social groups found in sports.
Group norms serve several purposes. First, the development of norms enhances the survival of a group by ensuring goal-directed behavior. If a group is under stress, it will focus on the norms to survive the stressful situation. Norms also help the group to know what is important or valued by that group. For example, if a group prides itself on high standards, this becomes a way to identify this group’s members.
Third, norms help members to avoid embarrassing actions. When it becomes clear what is acceptable behavior, it also becomes clear what is unacceptable behavior. If members know they are in a high-standard group, they will not dare submit low-quality work to the team. This prevents such a person from embarrassing themselves.
So far, it has been assumed that groups would have positive norms. However, this is not always the case as criminals also form groups with norms that encourage lawless behavior. Students can also create groups that are antithetical to learning. Despite their negative connotation, even bad groups must have some form of norms to survive.
Group Cohesiveness
Group cohesiveness is the level of closeness or camaraderie in a group. Several factors can affect group cohesiveness. For example, homogeneity or how similar members are to each other. If all the members are female and from the same country, the cohesiveness could be higher than if they are mixed because members already have a similar background.
The size of the group affects cohesiveness as well. A smaller group will usually have higher cohesiveness than larger ones. This is due in part to another factor of group cohesiveness and this interaction. The more time people can interact with each other, the better the cohesiveness is. Maturity is another factor. As time goes by, groups develop more robust relationships through having endured various hardships and successes together.
Goals also improve cohesiveness. When group members know why they are coming together and have a shared mission, this can strengthen the bonds within the group. Lastly, external threats can rally a group together to defeat an obstacle that endangers the team. For example, the danger of a department closer will bring people together to protect their jobs. Even people who may not like each other.
Benefits of cohesiveness
Group cohesiveness can lead to several benefits. Satisfaction is a significant benefit of group cohesiveness. People are social creatures, and the pleasure of a strong relationship is delightful for most. Loyalty is yet another result. When people enjoy a particular group, they will often find ways to maintain membership whenever possible and defend themselves from outsiders.
A darker benefit to group cohesiveness is the power the group has over other members. When group membership becomes too valuable for members, they can be pushed to do things that may be questionable. Anyone who has fallen victim to peer pressure knows what this is about. Other examples could include the rise of various violent groups that some people commit acts of violence to maintain membership.
Conclusion
Norms and cohesiveness are two dynamics in a group that people need to be aware of to succeed when collaborating with others. Groups need clear rules as well as other things such as interaction while being mindful of the size. When group membership is enjoyable, production is also often higher.