Which of the following aws support plans provides access to online training with self-paced labs?

The AWS Certified Cloud Practitioner Online Course is a self-paced course to assist you in the process of preparation. The courseware gives an insight to all the features with an overall understanding of AWS Cloud, independent of specific technical roles. The online course provides a detailed overview of cloud concepts, including AWS services, security, architecture, pricing, and support.  The exam covers all the course objective underlined by AWS.

Course Objectives

The AWS Certified Cloud Practitioner Online Courseware covers all the course objectives including -

  • Define AWS Cloud basic global infrastructure
  • Key services on the AWS platform and their common use cases
  • Basic AWS Cloud architectural principles
  • Basic security and compliance aspects of the AWS platform and the shared security model
  • Billing, account management, and pricing models
  • Identifying sources of documentation or technical assistance (e.g., whitepapers, support tickets)
  • AWS Cloud value proposition
  • Basic/core characteristics of deploying and operating in the AWS Cloud

What's Inside?

  • 21 hours +  Learning Videos for all Course Objectives (100% Course Covered)
  • 12 Scenarios based Lab-Sessions 
  • Latest Updated content
  • Unlimited Lifetime access

Course Structure

The AWS Certified Cloud Practitioner Online Course covers the following topics -

Section 1 - Introduction to AWS Certified Cloud Practitioner CLF-C01 and Cloud Computing (9)  

  •  Section 1-1 Introduction to AWS Certified Cloud Practitioner Certification 
  •  Section 1-2 How to pass the AWS Certified Cloud Practitioner Exam 
  •  Section 1-3 Setup an AWS Free Tier Account 
  •  Section 1-4 Setting Up Your Environment 
  •  Section 1-5 Create a Billing Alarm 
  •  Section 1-6 Introduction to Cloud Computing 
  •  Section 1-7 Six Advantages of Cloud Computing 
  •  Section 1-8 The AWS Global Infrastructure 

Section 2 - AWS Identity and Access Management (IAM) (5)  

  •  Section 2-1 Introduction to AWS Identity and Access Management (IAM) 
  •  Section 2-2 Hands on Labs IAM Configuration 
  •  Section 2-3 IAM Authorization and Policies 
  •  Section 2-4 Hands on Labs IAM Roles and Policies 
  •  Section 2-5 IAM Identity Federation 

Section 3 -  Amazon Simple Storage Service (S3), Storage Gateway and Snowball (5)  

  •  Introduction to Amazon Simple Storage Service S3 - Part 1 
  •  Introduction to Amazon Simple Storage Service S3 - Part 2 
  •  Section 3-3 Create an S3 Bucket - Hands-On Labs 
  •  Section 3-4 Amazon S3 Static Website Hosting 
  •  Section 3-5 AWS Storage Gateway and Snowball 

Section 4 - AWS Networking and Content Delivery (13)  

  •  Section 4-1 IP Addresses and Port Numbers - Part 1 (Optional) 
  •  Section 4-2 IP Addresses and Port Numbers - Part 2 (Optional) 
  •  Section 4-3 IP Addresses and Subnetting - Part 1 (Optional) 
  •  Section 4-4 IP Addresses and Subnetting - Part 2 (Optional) 
  •  Section 4-5 Introduction to On-Premise Networking - Quick Overview 
  •  Section 4-6 Introduction to Amazon VPC Part 1 
  •  Section 4-7 Introduction to Amazon VPC Part 2 
  •  Section 4-8 Hands-On Labs - Create a VPC 
  •  Section 4-9 AWS Direct Connect 
  •  Section 4-10 Introduction to AWS CloudFront 
  •  Section 4-11 Hands-On Labs - Create a CloudFront Distribution 
  •  Section 4-12 Amazon API Gateway 
  •  Section 4-13 Additional Networking Services 

Section 5 - AWS Compute Services (17)  

  •  AWS Elastic Compute Cloud (EC2) Part 1 
  •  AWS Elastic Compute Cloud (EC2) Part 2 
  •  Section 5-3 Launch an EC2 Instance - Lab 
  •  Section 5-4 Elastic Block Store (EBS) 
  •  Section 5-5 Expand an EBS Volume - Lab 
  •  Section 5-6 Elastic File System (EFS) 
  •  Section 5-7 Additional Storage Options 
  •  Section 5-8 Elastic Load Balancers (ELB) 
  •  Section 5-9 Create an Elastic Load Balancer - Lab 
  •  Section 5-10 AWS Auto Scaling 
  •  Section 5-11 Configure Auto Scaling - Lab Part 1 
  •  Section 5-12 Configure Auto Scaling - Lab Part 2 
  •  Section 5-13 Amazon Lightsail 
  •  Section 5-14 Amazon ECS, ECR and EKS 
  •  Section 5-15 AWS Lambda 
  •  Section 5-16 Amazon Elastic Beanstalk 
  •  Section 5-17 Additional Compute Services 

Section 6 -  AWS Database Services (5)  

  •  Section 6-1 Introduction to Amazon RDS 
  •  Section 6-2 Create an RDS Database - Lab 
  •  Section 6-3 Amazon Aurora DynamoDB Redshift and ElastiCache 
  •  Section 6-4 Database Migration Service (DMS) 
  •  Section 6-5 Additional Database Services 

Section 7 -  Amazon Route53 (1)  

  •  Section 7-1 Amazon Route53 and DNS 

Section 8 - Application Integration Services (3)  

  •  Section 8-1 Amazon Simple Notification Service (Amazon SNS) 
  •  Section 8-2 Amazon MQ and Amazon SQS 
  •  Section 8-3 AWS Step Functions and Amazon SWF 

Section 9 - Analytics (4)  

  •  Section 9-1 Amazon Athena 
  •  Section 9-2 Amazon Kinesis 
  •  Section 9-3 Amazon Elastisearch 
  •  Section 9-4 Amazon Glue and QuickSight 

Section 10 -  Management & Governance (8)  

  •  Section 10-1 Amazon CloudFormation 
  •  Section 10-2 Amazon CloudWatch 
  •  Section 10-2 Build A CloudWatch Dashboard - Lab 
  •  Section 10-4 Amazon CloudTrail and Config 
  •  Section 10-5 AWS Support Plans 
  •  Section 10-6 AWS Trusted Advisor 
  •  Section 10-7 AWS Organizations 
  •  Section 10-8 AWS Global Services and On-Premise Services 

Section 11- Security (6)  

  •  Section 11-1 Amazon Shared Security Model 
  •  Section 11-2 Amazon Compliance Programs & AWS Artifact 
  •  Section 11-3 Vulnerability and Penetration Testing 
  •  Section 11-4 AWS WAF, Shield and Inspector 
  •  Section 11-5 AWS Key Management Service KMS & CloudHSM 
  •  Section 11-6 Amazon Macie 

Section 12 -  The Well Architected Framework (2)  

  •  Section 12-1 The AWS Well Architected Framework - Part 1 
  •  Section 12-2 AWS Well Architected Framework - Part 2 

Section 13 - Billing & Pricing (5)  

  •  Section 13-1 How AWS Pricing Works - Whitepaper Review Part 1 
  •  Section 13-2 How AWS Pricing Works - Whitepaper Review Part 2 
  •  Section 13-3 How AWS Pricing Works - Whitepaper Review Part 3 
  •  Section 13-4 AWS Cost Calculators 
  •  Section 13-5 AWS Cost Management Tools 

Section 14 - Book Your AWS Exam (2)  

  •  Section 14-1 How to Book Your AWS Exam?

Start preparing for the AWS Certified Cloud Practitioner exam with courses built by experts.  Build your future in the AWS Cloud Now!

There are 5 tiers to AWS Support Plans: Basic, Developer, Business, Enterprise On-Ramp, and Enterprise. Depending on the plan you select, you receive different support resources.

For example, only Enterprise level plans provide Technical Account Manager (TAM) and Support Concierge access. TAMs provide proactive best practices guidance, and help you develop and run AWS solutions. Support Concierge provides account and billing analysis to help cut costs.

The pricing range from Free to “starting at” $15,000/mo, so there is definitely a big difference in pricing.

For the support you receive, Business is probably the best bet for many of the support plan related questions, when you consider the price ($100/mo vs $15,000/mo for Enterprise) and the support SLA of 24×7 support with 1 hour response to urgent support cases.

Support Plans are important part of Certified Cloud Practitioner Exam, so it’s important that you can identify the different levels, and what kind of services each level entitles you to.

These two pages provided by AWS are critical to go through:

  • Compare AWS Support Plans (AWS)
  • AWS Support Plan Pricing (AWS)

This is a VERY bare-bones comparison between the different support plans, but I highly recommend you check out the above pages to get the more in-depth information for the certification exam (or to make a decision on which support plan to choose for your organization).

Basic

  • Cost: Higher of $29/mo or 3% of monthly usage (scales with use)
  • Use: Experimenting with AWS
  • Primary Contact can ask technical questions through Support Center
    • SLA: 12-14 hours at local business hours
  • Cost: Higher of $100/mo or 10% of monthly usage for first $10k, 7% for $10~80k, 5% for $80~250k, 3% of $250k+ (scales with use)
  • Use: Production use of AWS
  • Full access to AWS Trusted Advisor for optimizing infrastructure
  • AWS Support API access for support case automation
  • Unlimited number of contacts can open cases
    • SLA: 24×7 support via phone, e-mail, chat
      • 1 hour response time to urgent support cases
    • Provides support with common 3rd party applications
  • Cost: Higher of $5,000/mo or 10% of monthly usage
  • Use: Production and/or business-critical use of AWS
  • Comes with all the features of the Business Plan
  • Technical Account Manager (TAM): provides proactive best practice guidance, and helps develop and run AWS solutions
  • Support Concierge: billing and account analysisUnlimited number of contacts can open cases
    • SLA: 24×7 support via phone, e-mail, chat
      • 30 min response to critical support cases (with priority)
  • Cost: Higher of $15,000/mo or 10% of monthly usage for first $150k (scales with use)
  • Use: Mission-critical use of AWS
  • Comes with all the features of the Enterprise On-Ramp Plan
  • Technical Account Manager (TAM): provides proactive best practice guidance, and helps develop and run AWS solutions (assigned a single TAM)
  • Support Concierge: billing and account analysis
  • Unlimited number of contacts can open cases
    • SLA: 24×7 support via phone, e-mail, chat
      • 15 min response to critical support cases (with priority)