Abbey car hire BOOKING form IELTS Listening

Name: William 1

Address: 10 2 Nelson

Contact number: 07 3

Payment by credit card type: 4 card.

Card No. 4550 1392 8309 3221

Card expiry date: July 20XX

Rental period: 5 days

Taking three days to complete, the 16 is one of the worlds longest train journeys. The Ghan is shorter, passing through towns built by the 17 There is also a sculpture designed to mark the laying of the 18 concrete sleeper. The Overland was the first train to travel between the capital cities in two 19 and it is also the oldest journey of its kind on 20

Lecture on 31

Examples: tourism and 32

Common misconception is that marketing points to 33 in what is being provided.

Marketing is actually essential in maintaining 34

Selling a product is easier because it is 35 and customers do not have such different 36

Aim: offer service beyond hopes of 37

Important to: (a) keep informed & (b) 38

One way to achieve this: 39

40 must always be available for any queries or problems.