[#2]
This is what i see from Google..
So I finally took my laptop to the nearest service center.
They checked and found nothing wrong with my Laptop. Rather it was the adaptor that had an issue.
Apparently there was a pin on the end that connects to the laptop.
This pin was bent. As soon as the Engineer straightened out, it was able to charge the laptop normally.
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yes the problem is the DC jack. mine was the internal dc jack. i replaced it and it worked.
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1. Troubleshoot Power
Type troubleshoot in Cortana Search > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.
2. Restore Default for Power Settings
Windows Key+I > System > Power & sleep > Click Additional power settings to open Power options > Click Change Plan Settings > Click Restore default settings for this plan
3. Disable Fast Startup
Reach to Power options as in previous step > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes
4. Uninstall / Install Battery Driver (Only for laptops)
Shut down your computer > Detach power chord > Remove battery > Attach power chord > Reboot your computer
Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Uninstall > Shutdown the computer > Remove the power chord > Attach your battery > Attach your power chord > Reboot the computer to automatically install the driver
5. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter
Guided Walk though - //support.microsoft.com/en-us/help/10164/...
There are three other actions which you can undertake
1. Restore from a system restore point to a point when things were working fine
//support.microsoft.com/en-us/help/12415/...
2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.
To know which update got installed
Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB
//support.microsoft.com/en-us/help/4099479
Make note of KB and uninstall and block it.
Uninstall
Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.
Block
Microsoft has provided a tool Show/Hide Updates tool to block the update
Download the tool from below link
//download.microsoft.com/download/f/2/2/f2...
When you run this troubleshooter, it will search for available updates and list them
Select the update which you want to hide. Click Next and follow on-screen directions
3. Perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade
//www.tenforums.com/tutorials/16397-repai...
Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
-----------------------------------------------------------------
Unplug your Laptop and remove the battery
Press and hold the Power button for 30 seconds
Plug your laptop back in and replace the Battery
Start your PC
Open Device Manager (accessible by right clicking your Start Button)
Expand the Batteries section
For each device in that section:
Right click and choose Disable
Then right click and choose Enable
Close Device Manager
Open the Settings App
Go to Update & Security - Troubleshoot
Run these troubleshooters
Hardware and devices
Power
So I finally took my laptop to the nearest service center.
They checked and found nothing wrong with my Laptop. Rather it was the adaptor that had an issue.
Apparently there was a pin on the end that connects to the laptop.
This pin was bent. As soon as the Engineer straightened out, it was able to charge the laptop normally.
--------------------------------------------------------------------
yes the problem is the DC jack. mine was the internal dc jack. i replaced it and it worked.
-------------------------------------------------------------------------
1. Troubleshoot Power
Type troubleshoot in Cortana Search > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.
2. Restore Default for Power Settings
Windows Key+I > System > Power & sleep > Click Additional power settings to open Power options > Click Change Plan Settings > Click Restore default settings for this plan
3. Disable Fast Startup
Reach to Power options as in previous step > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes
4. Uninstall / Install Battery Driver (Only for laptops)
Shut down your computer > Detach power chord > Remove battery > Attach power chord > Reboot your computer
Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Uninstall > Shutdown the computer > Remove the power chord > Attach your battery > Attach your power chord > Reboot the computer to automatically install the driver
5. Run Built-in & Guided Walk through Windows Update troubleshooter
Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter
Guided Walk though - //support.microsoft.com/en-us/help/10164/...
There are three other actions which you can undertake
1. Restore from a system restore point to a point when things were working fine
//support.microsoft.com/en-us/help/12415/...
2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.
To know which update got installed
Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB
//support.microsoft.com/en-us/help/4099479
Make note of KB and uninstall and block it.
Uninstall
Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.
Block
Microsoft has provided a tool Show/Hide Updates tool to block the update
Download the tool from below link
//download.microsoft.com/download/f/2/2/f2...
When you run this troubleshooter, it will search for available updates and list them
Select the update which you want to hide. Click Next and follow on-screen directions
3. Perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade
//www.tenforums.com/tutorials/16397-repai...
Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
-----------------------------------------------------------------
Unplug your Laptop and remove the battery
Press and hold the Power button for 30 seconds
Plug your laptop back in and replace the Battery
Start your PC
Open Device Manager (accessible by right clicking your Start Button)
Expand the Batteries section
For each device in that section:
Right click and choose Disable
Then right click and choose Enable
Close Device Manager
Open the Settings App
Go to Update & Security - Troubleshoot
Run these troubleshooters
Hardware and devices
Power