A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field? A.
Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent. B. Update the custom field's Field Level Security in setup to allow the agent read-only access to the field. C. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security D. Create a new profile to allow for
read-only access to the field via Field Level Security and assign it to the agent Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce. A. Verify the users with the issue have access to the Contact object. B. Confirm
whether Default Organization-Wide Sharing Settings provide access to the Account. C. Create an Account Sharing Rule to give the users access to all records. D. Create a new Contact and have the users try again. E. Review the Contact record and ensure it is linked to an Account. Universal Containers needs the 18-digit record ID from
Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely. A. ISNUMBER(Id) B. CASESAFEID(Id) C. TEXT(Id) D. VALUE(Id) Universal Containers wants to match Opportunity data from Salesforce to the
records in a financial database. A. CASESAFE(Id) B. TEXT(Id) C. External ID D. Salesforce Record ID SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER
IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT? A. Case Validation Rules B. Include Surveys as a Case related list C. Add Path to the top of the Case layout D. Guided Action Flows on the record page Universal
Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices. A. The component has been developed for Desktop Pages. B. The component needs to be activated. C. The record page needs to be activated.
D. The record page template is unable to support mobile devices. Northern Trail Outfitters has two custom objects that are part of a master-detail relationship. A. The owner is set independently on the detail object's settings. B. The default owner is set in the parent
object's settings. C. The Owner field on the Detail record. D. The Owner field on the Master record. An app builder is preparing to deploy a new app from the sandbox to production using change sets. A. Transactions will revert if the deployment errors. B. Change sets do not include all components and may have to perform some changes manually. C. Salesforce Connect automatically establishes a link between environments. D. Users should be logged out of production when receiving inbound change sets. Universal containers (uc) wants to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements ? Choose 2 answers A. Select insert null values in settings. B. Select the correct record type C. Use import Wizard to update leads using the CSV file D. Use Data Loader to update leads using the CSV file An app builder has created a custom Lightning App and wants to make it available to the internal users at Universal Containers. A. Create a subdomain using My Domain. B. Upload the app to Static Resources. C. Build a Custom Tab for the app. D. Add the app to a Visualforce page. Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read arid write access to all Opportunities. A. Add a permission set with 'View All" and 'Modify All'' opportunity permissions enabled. B. Add a manual share for all opportunities with each user on the sales operations team. C. Create a criteria based sharing rule to all opportunities with the sales operations public group. D. Create a criteria-based sharing rule to share all opportunities with the sales operations private group Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved. A. Auto-response rule B. Workflow rule C. Feed tracking D. Feed quick action Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally? A. Global Action B. Workflow C. Chatter feed D. Path Cloud Kicks wants to display the number of opportunities that are Closed Won with a Close Date within the last year on the Account detail page. A. Process Builder B. Roll-Up Summary Field C. Workflow Rule D. Activity Timeline Which three options art availably when activating a Lightning page from the Lightning App Builder? A. Make the page the default homepage for specific apps. B. Make the page the default homepage for specific roles. C. Assign the page to a combination of apps and permission sets. D. Make the page the org default. E. Assign the page to a combination of apps and profiles. Ursa Major Solar has a lookup relationship between a custom Galaxy _c object and a custom Star_c object. An app builder wants to create a roll-up summary
field that counts the total number of Star_c records related to each Galaxy__c record. A. A roll-up summary field will need to be created on the Galaxy__c object with a field filter that select all related Star_c records B. The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created. C. The roll-up summary can be achieved by creating a formula field on the Galaxy__c object. D. The roll-up summary can be achieved by creating a formula field on the Star__c object. Universal Containers wants sales reps to get permission from their managers before deleting Opportunities, What can be used to meet these requirements? A. Process Builder with Submit for Approval action. B. Approval Process with a triggered Flow process. C. Two-step Approval Process. D. Approval Process with Time-Dependent Workflow action. The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers A. Field references will be removed in Visualforce pages B. Existing list views that reference the field may be deleted. C. All data should be backed up before converting a text field. D. Changing a field type will remove existing field history. What are two reason to create an unmanaged package? Choose 2 answers A. Publishing an application for sale on the AppExchange B. Distributing open-source projects on the AppExchange. C. Deploying from a Developer Edition environment D. Distributing upgradeable components to other Salesforce org What is a lightning record page?A Lightning Record Page is a collection of several components within a single web page. By default, each object – Accounts, Contacts, Opportunities, etc. – has its own unique record page provided by Salesforce, consisting of several standard lightning components, also provided by Salesforce.
How do I create a lightning record page in Salesforce?Let's get started.. From Setup, enter App Builder in the Quick Find box, then select Lightning App Builder.. Click New.. Select Record Page and start stepping through the wizard.. Name your page New Opportunity Page , and select Opportunity. ... . Choose the Header, Subheader, Right Sidebar template, and click Finish.. Which tool you will use to add a lightning component on a record page?Navigate to Setup > Platform Tools > User Interface > Lightning App Builder. On the Lightning Pages section, click New. Select App Page, Home page, or Record page, where you want to add the component. In the Label field, enter the name of the lightning page and click Next.
What is lightning app page in Salesforce?Use an app page to create a home page for a third-party app that you can add directly into the Salesforce mobile app and Lightning Experience navigation menus. Your users then have an app home page where they can quickly access the most important objects and items.
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