What is internal reliability in qualitative research?

What is internal reliability in qualitative research?

Reliability is a concept that refers to producing consistent results time after time. If you commission a qualitative research or evaluation project, how can you be sure it is reliable? Don’t you need statistics to make research reliable? No. Because, although the term ‘reliability’ is usually applied as a concept for testing or evaluating quantitative research, the idea is also used in all kinds of research. If a qualitative research project is reliable, it will help you understand a situation clearly that would otherwise be confusing.

Qualitative research is about discussion, about delving into topics in depth, getting beneath the surface. It’s not a precise science. However, clients would not commission qualitative studies if there was no sense that the results would be reliable, that they could make confident decisions based on the results. So, how can qualitative research be conducted with reliability?
There are a range of industry standards that should be adhered to to ensure that qualitative research will provide reliable results.

The project is credible

One of the key criteria is that of internal validity, in which they seek to ensure that their study measures or tests what is actually intended. A key question to ask yourself is ‘How congruent are the findings with reality?’ A credible project is one that adopts established research methods, such as random sampling, a range of different research methods, iterative questioning and frequent client debriefing.

The research is transferable

This is the extent to which the findings of one study can be applied to other situations. Since the findings of a qualitative project are specific to a small number of particular individuals and environments, it is impossible to demonstrate that the findings are applicable to other situations and populations. However, it is important to consider the findings of the qualitative study within the broader context of other people and settings, and whether similar projects and methods conducted in different environments would be of value.

The process is dependable

For qualitative research to be dependable, the processes within the study should be reported in detail, thereby enabling a future researcher or evaluator to repeat the work, if not necessarily gain the same result. Thus, the research design may be viewed as a ‘prototype model.’

The findings can be confirmed

The extent to which qualitative findings can be confirmed is challenging, as it is difficult ensuring objectivity to qualitative research. But steps must be taken to help ensure as far as possible that the work’s findings are the result of experiences and ideas of the informants, and that evaluation findings are arrived at by considering solid evidence.

It is important for qualitative researchers and evaluators to ensure their work is methodologically sound and that clients can rely on the findings. If the credibility, transferability, dependability and confirmability aspects of the research are taken into account, qualitative research should be as reliable as a dependable, loyal pooch.

*The content of this blog was originally sourced from Lincoln and Guba’s Evaluative Criteria. Lincoln, YS. and Guba, EG (1985), Naturalistic Inquiry, Newbury Park, CA. Sage Publications.

Published on July 3, 2019 by Fiona Middleton. Revised on October 10, 2022.

Reliability and validity are concepts used to evaluate the quality of research. They indicate how well a method, technique or test measures something. Reliability is about the consistency of a measure, and validity is about the accuracy of a measure.

It’s important to consider reliability and validity when you are creating your research design, planning your methods, and writing up your results, especially in quantitative research.

Reliability vs validity
ReliabilityValidity
What does it tell you?The extent to which the results can be reproduced when the research is repeated under the same conditions. The extent to which the results really measure what they are supposed to measure.
How is it assessed?By checking the consistency of results across time, across different observers, and across parts of the test itself. By checking how well the results correspond to established theories and other measures of the same concept.
How do they relate?A reliable measurement is not always valid: the results might be reproducible, but they’re not necessarily correct. A valid measurement is generally reliable: if a test produces accurate results, they should be reproducible.

Understanding reliability vs validity

Reliability and validity are closely related, but they mean different things. A measurement can be reliable without being valid. However, if a measurement is valid, it is usually also reliable.

What is reliability?

Reliability refers to how consistently a method measures something. If the same result can be consistently achieved by using the same methods under the same circumstances, the measurement is considered reliable.

You measure the temperature of a liquid sample several times under identical conditions. The thermometer displays the same temperature every time, so the results are reliable.

A doctor uses a symptom questionnaire to diagnose a patient with a long-term medical condition. Several different doctors use the same questionnaire with the same patient but give different diagnoses. This indicates that the questionnaire has low reliability as a measure of the condition.

What is validity?

Validity refers to how accurately a method measures what it is intended to measure. If research has high validity, that means it produces results that correspond to real properties, characteristics, and variations in the physical or social world.

High reliability is one indicator that a measurement is valid. If a method is not reliable, it probably isn’t valid.

If the thermometer shows different temperatures each time, even though you have carefully controlled conditions to ensure the sample’s temperature stays the same, the thermometer is probably malfunctioning, and therefore its measurements are not valid.

If a symptom questionnaire results in a reliable diagnosis when answered at different times and with different doctors, this indicates that it has high validity as a measurement of the medical condition.

However, reliability on its own is not enough to ensure validity. Even if a test is reliable, it may not accurately reflect the real situation.

The thermometer that you used to test the sample gives reliable results. However, the thermometer has not been calibrated properly, so the result is 2 degrees lower than the true value. Therefore, the measurement is not valid.

A group of participants take a test designed to measure working memory. The results are reliable, but participants’ scores correlate strongly with their level of reading comprehension. This indicates that the method might have low validity: the test may be measuring participants’ reading comprehension instead of their working memory.

Validity is harder to assess than reliability, but it is even more important. To obtain useful results, the methods you use to collect your data must be valid: the research must be measuring what it claims to measure. This ensures that your discussion of the data and the conclusions you draw are also valid.

How are reliability and validity assessed?

Reliability can be estimated by comparing different versions of the same measurement. Validity is harder to assess, but it can be estimated by comparing the results to other relevant data or theory. Methods of estimating reliability and validity are usually split up into different types.

Types of reliability

Different types of reliability can be estimated through various statistical methods.

Types of reliability
Type of reliabilityWhat does it assess?Example
Test-retestThe consistency of a measure across time: do you get the same results when you repeat the measurement? A group of participants complete a questionnaire designed to measure personality traits. If they repeat the questionnaire days, weeks or months apart and give the same answers, this indicates high test-retest reliability.
InterraterThe consistency of a measure across raters or observers: do you get the same results when different people conduct the same measurement? Based on an assessment criteria checklist, five examiners submit substantially different results for the same student project. This indicates that the assessment checklist has low inter-rater reliability (for example, because the criteria are too subjective).
Internal consistencyThe consistency of the measurement itself: do you get the same results from different parts of a test that are designed to measure the same thing? You design a questionnaire to measure self-esteem. If you randomly split the results into two halves, there should be a strong correlation between the two sets of results. If the two results are very different, this indicates low internal consistency.

Types of validity

The validity of a measurement can be estimated based on three main types of evidence. Each type can be evaluated through expert judgement or statistical methods.

Types of validity
Type of validityWhat does it assess?Example
ConstructThe adherence of a measure to existing theory and knowledge of the concept being measured. A self-esteem questionnaire could be assessed by measuring other traits known or assumed to be related to the concept of self-esteem (such as social skills and optimism). Strong correlation between the scores for self-esteem and associated traits would indicate high construct validity.
ContentThe extent to which the measurement covers all aspects of the concept being measured. A test that aims to measure a class of students’ level of Spanish contains reading, writing and speaking components, but no listening component.  Experts agree that listening comprehension is an essential aspect of language ability, so the test lacks content validity for measuring the overall level of ability in Spanish.
CriterionThe extent to which the result of a measure corresponds to other valid measures of the same concept. A survey is conducted to measure the political opinions of voters in a region. If the results accurately predict the later outcome of an election in that region, this indicates that the survey has high criterion validity.

To assess the validity of a cause-and-effect relationship, you also need to consider internal validity (the design of the experiment) and external validity (the generalizability of the results).

How to ensure validity and reliability in your research

The reliability and validity of your results depends on creating a strong research design, choosing appropriate methods and samples, and conducting the research carefully and consistently.

Ensuring validity

If you use scores or ratings to measure variations in something (such as psychological traits, levels of ability or physical properties), it’s important that your results reflect the real variations as accurately as possible. Validity should be considered in the very earliest stages of your research, when you decide how you will collect your data.

  • Choose appropriate methods of measurement

Ensure that your method and measurement technique are high quality and targeted to measure exactly what you want to know. They should be thoroughly researched and based on existing knowledge.

For example, to collect data on a personality trait, you could use a standardized questionnaire that is considered reliable and valid. If you develop your own questionnaire, it should be based on established theory or findings of previous studies, and the questions should be carefully and precisely worded.

  • Use appropriate sampling methods to select your subjects

To produce valid generalizable results, clearly define the population you are researching (e.g. people from a specific age range, geographical location, or profession). Ensure that you have enough participants and that they are representative of the population.

Ensuring reliability

Reliability should be considered throughout the data collection process. When you use a tool or technique to collect data, it’s important that the results are precise, stable and reproducible.

  • Apply your methods consistently

Plan your method carefully to make sure you carry out the same steps in the same way for each measurement. This is especially important if multiple researchers are involved.

For example, if you are conducting interviews or observations, clearly define how specific behaviours or responses will be counted, and make sure questions are phrased the same way each time.

  • Standardize the conditions of your research

When you collect your data, keep the circumstances as consistent as possible to reduce the influence of external factors that might create variation in the results.

For example, in an experimental setup, make sure all participants are given the same information and tested under the same conditions.

Where to write about reliability and validity in a thesis

It’s appropriate to discuss reliability and validity in various sections of your thesis or dissertation or research paper. Showing that you have taken them into account in planning your research and interpreting the results makes your work more credible and trustworthy.

Reliability and validity in a thesis
SectionDiscuss
Literature reviewWhat have other researchers done to devise and improve methods that are reliable and valid?
MethodologyHow did you plan your research to ensure reliability and validity of the measures used? This includes the chosen sample set and size, sample preparation, external conditions and measuring techniques.
ResultsIf you calculate reliability and validity, state these values alongside your main results.
DiscussionThis is the moment to talk about how reliable and valid your results actually were. Were they consistent, and did they reflect true values? If not, why not?
ConclusionIf reliability and validity were a big problem for your findings, it might be helpful to mention this here.

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What is internal validity in qualitative research?

Internal validity refers to the degree of confidence that the causal relationship being tested is trustworthy and not influenced by other factors or variables. External validity refers to the extent to which results from a study can be applied (generalized) to other situations, groups or events.

How can we ensure the internal validity of a qualitative research?

Validity in qualitative research can also be checked by a technique known as respondent validation. This technique involves testing initial results with participants to see if they still ring true.

What is internal validity and reliability?

Reliability vs. Validity in Research | Difference, Types and Examples.

What is internal and external validity in research?

Internal validity examines whether the study design, conduct, and analysis answer the research questions without bias. External validity examines whether the study findings can be generalized to other contexts.