Can I get Windows Hello on my laptop?

Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. You'll need to set up a PIN as part of setting up fingerprint or facial recognition sign-in, but you can also sign in with just your PIN.

These options help make it easier and safer to sign into your PC because your PIN is only associated with one device and it's backed up for recovery with your Microsoft account.   

Set up Windows Hello 

Select the button above to get directly to Settings, or follow these steps to set up Windows Hello.

  1. Select Start  > Settings > Accounts  > Sign-in options.

  2. Under Ways to sign in, you'll see three choices to sign in with Windows Hello:

    • Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera.

    • Select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint reader.

    • Select PIN (Windows Hello) to set up sign-in with a PIN. 

How does Windows Hello keep my info private?

Reset your PIN when you aren't signed in to Windows

Change your PIN when you're already signed in to your device

Troubleshoot problems with Windows Hello

Windows Hello is a more personal, more secure way to get instant access to your Windows 10 devices using a PIN, facial recognition, or fingerprint. You'll need to set up a PIN as part of setting up fingerprint or facial recognition sign-in, but you can also sign in with just your PIN.

These options help make it easier and safer to sign into your PC because your PIN is only associated with one device and it's backed up for recovery with your Microsoft account.   

Set up Windows Hello 

Select the button above to get directly to Settings, or follow these steps to set up Windows Hello.

  1. Select Start  > Settings  > Accounts  > Sign-in options.

  2. Under Manage how you sign in to your device, you'll see three choices to sign in with Windows Hello:

    • Select Windows Hello Face to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera.

    • Select Windows Hello Fingerprint to set up sign-in with a fingerprint reader.

    • Select Windows Hello PIN to set up sign-in with a PIN. 

How does Windows Hello keep my info private?

Reset your PIN when you aren't signed in to Windows

Change your PIN when you're already signed in to your device

Troubleshoot problems with Windows Hello

If you’re tired of having to remember or reset your password, try using Windows Hello or a FIDO 2–compliant security key to sign in to your Microsoft account instead. All you’ll need is a device running Windows 11 and the Microsoft Edge browser. (This functionality is not available yet on Xbox or phones.)

What is Windows Hello?

Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. You can use Windows Hello to sign in to your device on the lock screen and sign in to your account on the web.

What is a security key?

A security key is a physical device that you can use instead of your user name and password to sign in. It may be a USB key that you could keep on your keychain, or an NFC device like a smartphone or access card. Since it’s used in addition to a fingerprint or PIN, even if someone has your security key, they won’t be able to sign in without your PIN or fingerprint.

Security keys are usually available for purchase from retailers that sell computer accessories.

Tip: You may sometimes hear security keys referred to as FIDO2 keys. FIDO stands for Fast IDentity Online and the standards are set and managed by the FIDO Alliance.

How to sign in with Windows Hello

Follow these steps to set up Windows Hello and then sign in to your Microsoft account in Microsoft Edge:

  1. Select Start > Settings Accounts > Sign-in options.

  2. Under Ways to sign in, select a Windows Hello item to add.

To add Windows Hello as a sign in method for your Microsoft account:

  1. Go to the Microsoft account page and sign in as you normally would.

  2. Select Security > Advanced security options.

  3. Select Add a new way to sign in for verify.

  4. Select Use your Windows PC.

  5. Follow the instructions to set up Windows Hello as a method for signing in.

How to sign in with a security key

There are different types of security keys that you can use, like a USB key that you plug in to your device or an NFC key that you tap on an NFC reader. Make sure to familiarize yourself with the type of security key you have by reading the instruction manual from the manufacturer.

To sign into Windows

  1. Go to Start Settings Accounts Sign-in options.

  2. Select Security Key.

  3. Select Manage and follow the instructions.

To add a security key as a sign in method for your Microsoft account:

  1. Go to the Microsoft account page and sign in as you normally would.

  2. Select Security > More security options.

  3. Select Add a new way to sign in or verify.

  4. Select Use a security key.

  5. Identify what type of key you have (USB or NFC) and select Next.

  6. You will be redirected to the setup experience where you will insert or tap your key.

  7. Create a PIN (or enter an existing PIN if you have already created one).

  8. Take the follow-up action by touching either the button or gold disk if your key has one (or read the instruction manual to figure out what else it might be).

  9. Name your security key so that you can distinguish it from other keys.

  10. Sign out and open Microsoft Edge, select Use Windows Hello or security key instead, and sign in by inserting or tapping your key.

Note: Your security key manufacturer might provide software that can help you manage your key, such as by changing the PIN or creating a fingerprint.

Manage your keys

Follow these steps to delete keys that you have set up for your account:

  1. Go to the Microsoft account page and sign in as you normally would.

  2. Select Security > Advanced security options. Manage your security keys under Ways to prove who you are.

If you’re tired of having to remember or reset your password, try using Windows Hello or a FIDO 2–compliant security key to sign in to your Microsoft account instead. All you’ll need is a device running Windows 10 Version 1809 or later and the Microsoft Edge browser. (This functionality is not available yet on Xbox or phones.)

What is Windows Hello?

Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. You can use Windows Hello to sign in to your device on the lock screen and sign in to your account on the web.

What is a security key?

A security key is a physical device that you can use instead of your user name and password to sign in. It may be a USB key that you could keep on your keychain, or an NFC device like a smartphone or access card. Since it’s used in addition to a fingerprint or PIN, even if someone has your security key, they won’t be able to sign in without your PIN or fingerprint.

Security keys are usually available for purchase from retailers that sell computer accessories.

How to sign in with Windows Hello

Follow these steps to set up Windows Hello and then sign in to your Microsoft account in Microsoft Edge:

  1. Go to the Start  menu and select Settings .

  2. Go to Accounts   > Sign-in options.

  3. Under Manage how you sign in to your device, select a Windows Hello item to add.

To add Windows Hello as a sign in method for your Microsoft account:

  1. Go to the Microsoft account page and sign in as you normally would.

  2. Select Security > More security options

  3. Select Add a new way to sign in for verify

  4. Select Use your Windows PC

  5. Follow the dialogs to set up Windows Hello as a method for signing in.

How to sign in with a security key

There are different types of security keys that you can use, like a USB key that you plug in to your device or an NFC key that you tap on an NFC reader. Make sure to familiarize yourself with the type of security key you have by reading the instruction manual from the manufacturer.

  1. Go to the Microsoft account page and sign in as you normally would.

  2. Select Security > More security options

  3. Select Add a new way to sign in or verify

  4. Select Use a security key

  5. Identify what type of key you have (USB or NFC) and select Next.

  6. You will be redirected to the setup experience where you will insert or tap your key.

  7. Create a PIN (or enter an existing PIN if you have already created one).

  8. Take the follow-up action by touching either the button or gold disk if your key has one (or read the instruction manual to figure out what else it might be).

  9. Name your security key so that you can distinguish it from other keys.

  10. Sign out and open Microsoft Edge, select Use Windows Hello or security key instead, and sign in by inserting or tapping your key.

Note: Your security key manufacturer might provide software that can help you manage your key, such as by changing the PIN or creating a fingerprint.

Manage your keys

Follow these steps to delete keys that you have set up for your account:

  1. Go to the Microsoft account page and sign in as you normally would.

  2. Select Security > More security options and under Windows Hello and security keys, select Manage your sign-in methods.

How can I install window hello on my laptop?

How to sign in with Windows Hello.
Go to the Start menu and select Settings ..
Go to Accounts > Sign-in options..
Under Manage how you sign in to your device, select a Windows Hello item to add..

Which laptops can use Windows Hello?

Lenovo ThinkPad T470 (opens in new tab) — One of the best business laptops made today. Lenovo ThinkPad X1 Carbon (opens in new tab) — Thin, light, and ThinkPad. Lenovo Yoga 720 15 (opens in new tab) — A GTX 1050 GPU, Core i7-7700HQ CPU, and a 15.6-inch touch display to go along with the convertible design.

Why doesn t Windows Hello work on my laptop?

Check for updates and restart your Surface There may be hardware driver updates that are available or pending a restart. Updating your Surface might fix issues you're having with Windows Hello. To check for updates, select Start > Settings > Windows Update > Check for updates. Install any updates that you need.

Can I get Windows Hello on my desktop?

Most of the best laptops these days include either a fingerprint reader or an infrared camera for facial recognition. If you have a desktop PC or your laptop doesn't have one of these things, though, you can buy an external device that handles Windows Hello for you.