Cant review on facebook page

Facebook has come a long way from the simple social site first launched back in 2004. What initially began as a website for college students fifteen years ago is now the largest social media platform in the world with over four billion users. It’s not surprising that forward-thinking companies quickly learned that Facebook could be used to promote their brand and connect directly with customers. Facebook soon realized that growth not only could come in the form of personal accounts, but also corporate, launching business pages in 2007.

Today, over 32% of Facebook users interact with brands on a regular basis [Sprout Social]. Once important facet of this interaction comes through the form of reviews. Business owners can choose to include a reviews section on their page, allowing customers to recommend a company that they support. Positive reviews are vital, and in a recent BrightLocal survey, it was discovered that 85% of people trust online reviews as much as their friends’ and families’ endorsements. Nearly 70% of customers are more likely to use a local business with positive reviews, and 40% of consumers said they would avoid local businesses that have negative reviews.

Assuming a company has reviews enabled on their page*, there should be no stopping customers from easily recommending and leaving comments about their favorite companies. The overall number of reviews, both positive and negative determines a page’s rating. However, unless a review is left publicly, it will not show up on the company’s page. This can be a problem for service-based small businesses that rely heavily on reviews and word of mouth when trying to make a name for themselves in the local community.

Users should select “public” from the drop down box to ensure their review will be seen by both the business and other potential customers.

So what should a small business do when asking for testimonials on their Facebook page from loyal clients? When asking for a review, be sure to state that the review needs to be public. If not, the review will only be seen by the customer’s Facebook friends and any positive review that is made privately will not add to the page’s overall rating.

If you’ve noticed that your business’s page reviews haven’t been visible lately, you aren’t alone. This can be an alarming problem for small businesses that rely on reviews to bring customers in. Facebook accounts for 19% of all customer reviews online, putting it right up there with Google as a review amplifier.

In a 2018 update, Facebook decided to begin changing its review system to recommendations. The aim was to allow business pages to appear when users would post asking for recommendations. While their intention of better serving users seemed like a noble one, it hasn’t exactly been a smooth transition for business owners.

So, if you’ve returned to your Facebook business page after a break, you may find things have changed. There are no more stars — customers simply answer the yes or no question “would you recommend this business?”

Is this thing on?

One of the most common Facebook FAQs ‘Why aren’t my reviews showing?’ The most common answer? Because they aren’t switched on!

So, before getting started, you should make sure that you have your recommendations turned on. Just because you didn’t switch them off, doesn’t mean that it hasn’t happened. You will also need to make sure your business has claimed its Facebook page.

All you have to do is to navigate to your Facebook business page. From here you will click on Page Settings> Templates and Tabs> and click to the right of the ‘Reviews’ tab, to toggle it on. Check out Facebook’s Help Centre for full instructions.

Claim it and name it

Claiming your Page for your business is done using the Facebook Business Manager, which allows you to either add an existing page to your business manager account or ask to access a page owned by another person. Your business must claim your Facebook page because this allows you to enable reviews.

1. Go to the homepage and click on the gear icon to open the business manager’s settings.
2. Click ‘Accounts’, then ‘Pages’ and then ‘Add’. This is where you will be asked if you wish to choose between adding an existing page or claiming somebody else’s page. Either way, you will have to enter the page name or URL.

With your business page claimed and reviews turned on, you will be able to reap the rewards of one of the biggest review banks on the web.

The benefits of recommendations for small, locally-based businesses

In the world of modern business, the review is now king. Seeing as one in three Facebook users use the platform to ask for recommendations, it is important to make sure that you are on top of your review game.

As a small to mid-sized and locally-based business, you are privy to some preferential treatment when it comes to Facebook’s review system. That’s right people, for once, things are geared up to suit local, brick-and-mortar businesses. Hurrah!

Between the ‘Nearby Places’ feature on the mobile app, the ability to see reviews from Facebook friends, brick and mortar businesses that rely on local customers stand to benefit hugely from getting good Facebook reviews.

The best strategy for getting reviews

With a good review strategy, businesses can gain more clout online, driving growth and brand awareness — but how do you encourage customers to give you reviews? The best way it turns out is to just ask them. How you do that is up to you.

As it turns out, people love to give their opinion about services they have experienced. Asking a customer to leave a review as part of your company’s customer experience is not only valuable to you, it makes the customer feel acknowledged and appreciated. Don’t be afraid of a negative review either – it is an opportunity to learn, provide excellent customer service and show Facebook users (all 2.7 billion of them) what your business is about.

In short

Making sure that your business is asking for and acknowledging feedback is the industry standard for local businesses in the modern world – especially on a platform like Facebook. Listening to what your customers have to say will bring you more customers.

Why won't Facebook let me write a review?

Why can I not leave a review on Facebook? When you create a Page on Facebook, by default, the reviews feature is automatically turned on. You can manually enable it in the Manage Page area on the left side of the page if it isn't already enabled when the Page is created for any reason.

How to do a review on Facebook 2023?

To recommend a business:.

Go to the Page of the business you want to recommend by tapping its name in your Feed or searching for it..

Tap Reviews below the Page's cover photo..

Tap Yes to recommend the Page or No to not recommend it..

Tap Share your experience ... to write about the business or tap to share a photo..

Why is Facebook review not showing?

If you're experiencing issues with Facebook reviews not showing up, it's recommended to review your page's settings, check the privacy settings of the reviewers, and ensure that the reviews comply with Facebook's guidelines. If the issue persists, you may need to contact Facebook's support team for further assistance.