How to review guests on airbnb

Want to rave about your recent guest or trip? We love that. Head to Reviews on a web browser to get started.

Requirements:

• 1,000-character limit
• Must follow our Review Policy

It’s important to note that you have to submit your review within 14 days from the time of checkout—after that, you can’t edit it.

In this article

Thought starters

The best reviews are helpful ones. Think about what you’d want to know before booking a stay or welcoming someone into your place. Highlight things like:

• Your interactions with your guest, Host and their associates—were they pleasant and respectful?
• Anything that made the stay special, like cleanliness, personal touches, convenience, amazing coffee
• Practical info: Was the Host helpful and available? Were you thrilled with the location? Was the listing accurate?

You’ll also have the option to leave private feedback, which will be shared when reviews are posted. Get more detail on how reviews work for stays.

Other ways to share feedback

If you want, you can leave private feedback to the Host or guest, which will be shared with just them when reviews are posted.

You can also leave a public response to a review that someone has left for you within 30 days of its posting. While you can’t remove their review, you can report it if you think it violates our Review Policy.

Need more info? Learn about how reviews for stays work.

What is shared in public reviews

To help future guests, reviews will now show more information about the reviewers, and may include their:

• City, country, continent or region
• Date of stay (e.g. June 2023, 3 weeks ago, today, etc.)
• Trip type (e.g. did the guest stay with kids, a group or pets)
• Length of stay (example: 1-week stay, or stayed for a few weeks)

This information may be based on public information on the reviewer’s profile page or other information the reviewer submitted to sign up for Airbnb or complete the booking. To hide your information, contact us.

Editing a review

To encourage honest and impartial reviews, we limit the ability of Hosts and guests to edit a review after they’ve written it.

• If you submit your review first, you may edit it anytime within the 14-day review period, up until the other party submits their review
• Once both reviews are submitted or the 14-day review period has ended—whichever comes first—both reviews are automatically published, and no more changes can be made
• Both guest and Host reviews are posted at the same time and can’t be edited after they’re posted (the other person can’t read your review and change their own as a result)
• You can’t request edits to a review written about you, except you may contact us to request a change in the gender pronoun used to describe you in the review

For Experiences, reviews are only written by guests. You may edit your review within 48 hours of initially submitting it, even if the review has been published. Find out more about how reviews work for Experiences.

Editing your recent review

1. Go to Profile > Reviews
2. Select Reviews by you
3. Go to the review you’d like to edit

You need to log into your account via a browser to change any reviews by you.

You need to log into your account via a browser to change any reviews by you.

1. Go to Profile > Reviews
2. Select Reviews by you
3. Go to the review you’d like to edit

Removing reviews

Once a review you’ve written has been published, you can contact us to request for it to be removed.

Did someone else write the review? Just be aware that we will only take action if it violates our Review Policy. Please note that someone who wrote a review always has the right to request that it be removed.

Responding to reviews

The right to respond

You can post a public response to a review that someone has left for you within 30 days after the review has been published. While you can’t remove it, you can report it if you think it violates our Review Policy.

Otherwise, feel free to respond with more context or to provide your own perspective, so long as you, too, follow the policy.

Responding to a recent review

1. Go to Profile > Reviews
2. Click Reviews about you
3. Go to the review you’d like to respond to and click Leave a Response

You’ll need to log in to your account on a desktop computer or browser (not using the Airbnb app) to respond to a review.

You’ll need to log in to your account on a desktop computer or browser (not using the Airbnb app) to respond to a review.

1. Go to Profile > Reviews
2. Tap Reviews about you
3. Go to the review you’d like to respond to and tap Leave a Response

Your response will be posted immediately, and you can’t edit it after that—so take your time and really think about what you want to say.

Related articles

• Reviews for stays

  Our community relies on honest, transparent reviews. Hosts and guests write reviews once the stay has ended.

• Time frame for writing reviews

  You have 14 days after checkout to write a review for a trip. You can also send your Host a note using your Airbnb message thread.

How reviews work

Reviews are a great way for Hosts and guests to give each other feedback. We’ve got info here about how and what you can share and more.

How do I write a review on Airbnb for a guest?

Eight Rules of Writing Guest Reviews.

Don't be too hasty to leave a review. ... .

Be positive and polite. ... .

Always get straight to the point. ... .

Try to make them helpful to future hosts. ... .

Build templates to save time. ... .

Reply to all Airbnb reviews..

How do you leave a review for someone on Airbnb?

How to leave a review. After your stay, Airbnb will send an email asking you to leave a review for your most recent Host or guest. Within the email, there will be a link that takes you directly to the Reviews page so you can share how your reservation went with other community members.

Can Airbnb hosts review guests?

Airbnb has a two-sided review system whereby hosts can review guests, and likewise, guests have the opportunity to review their hosts. As a host, you are encouraged to leave a review of your guests for the good of the community.

Can you check your guest rating on Airbnb?

There, you'll find any written reviews from previous hosts. Can you see your Airbnb rating? No. You won't find the numeric rating itself, as only hosts can see this rating when a guest tries to book a stay.