What is the connection between the firm IT infrastructure and business capabilities?

Abstract

In recent rapidly changing competitive environment, E-commerce plays an important role on value chain. Many firms invest IT to ensure their success on e-commerce. However, how affect the firm performance when using information systems in supporting organizational e-commerce activities is still a question. The purpose of the research is to explore how the IT infrastructure and e-commerce capability affect firm performance. The paper proposes and test a research framework to analyze the relationship among IT infrastructure, e-commerce capability and firm performance based resource-based view. At last, the paper points out some research suggestions for the future study related to the e-commerce capability and business value research.

Keywords

  • firm performance
  • IT infrastructure
  • e-commerce capability
  • resource- based view

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Authors and Affiliations

  1. School of Economic and Management, East China Jiaotong University, Nanchang, Jiangxi, China

    Kuang Zhijun

Authors

  1. Kuang Zhijun

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Editor information

Editors and Affiliations

  1. International Science & Education Researcher Association, Wuhan Branch, No.1, Jiangxia Road, Wuhan, China

    Song Lin & Xiong Huang & 

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© 2011 Springer-Verlag Berlin Heidelberg

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Zhijun, K. (2011). IT Infrastructure, E-commerce Capabilities and Firm Performance: A Empirical Test Based on China Firm Data. In: Lin, S., Huang, X. (eds) Advanced Research on Computer Education, Simulation and Modeling. CESM 2011. Communications in Computer and Information Science, vol 176. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21802-6_13

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  • DOI: https://doi.org/10.1007/978-3-642-21802-6_13

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  • Print ISBN: 978-3-642-21801-9

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What is the significance of using IT infrastructure in business operations?

IT infrastructure is the foundation that allows companies to seamlessly operate in the cloud. It enables businesses to build exceptional experiences that leverage new cloud technologies for consumers and employees.

How can the IT infrastructure affect the business?

Applications are part of IT infrastructure essential for a business to scale. If their performance is poor, they can slow down traffic, impact customer experience negatively, diminish user experience, and consequently, affect overall growth.

Is IT infrastructure a capability?

The infrastructure capability is the IT capability system which functions to realize computing equipment, middleware, IT platforms (databases), IT storage, IT networks and IT security infrastructure.
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