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DetailsPrep Quiz 1 Example Questions Term1) The six important business objectives of information technology are: new products, services, and business models; customer and supplier intimacy; improved decision-making; competitive advantage; operational excellence, and: A) flexibility. B) survival. C) improved business practices. D) improved efficiency.Definition Term 2) Verizon's implementation of a Web-based digital dashboard to provide managers with realtime information such as customer complaints is an example of: A) improved decision-making. B) improved flexibility. C) improved efficiency. D) customer and supplier intimacy.Definition A) Improved Decision MakingTerm 3) The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the information system business objective of: A) improved efficiency. B) customer and supplier intimacy. C) survival. D) competitive advantageDefinition Term 4) The three activities in an information system that produce the information organizations use to control operations are: A) information retrieval, research, and analysis. B) input, output, and feedback. C) input, processing, and output. D) data analysis, processing, and feedback.Definition C) Input, Processing, and OutputTerm 5) The average number of tickets sold daily online is an example of: A) input. B) raw data. C) meaningful information. D) output.Definition Term 6) Converting raw data into a more meaningful form is called: A) capturing. B) processing. C) organizing. D) feedback.Definition Term 7) An example of raw data from a national chain of automobile stores would be: A) average of 13 Toyotas sold daily in Kentucky in 2007. B) 300 Toyota RAV4s sold during fourth quarter 2007 in Kentucky. C) annual sales of Toyota RAV4s increased 2.4 percent. D) 1 Toyota RAV4 sold January 7, 2008 in Louisville, Kentucky - $28000.Definition D) 1 Toyota RAV4 sold January 7, 2008 in Lousiville, Kentucky - $28,000.Term 8) The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its: A) culture. B) environment. C) atmosphere. D) values.Definition Term 9) Consider an information system in a moving company that analyzes travel patterns and decides which routes are the most efficient for every van. The procedures that the employees need to follow to update this system with arrival and departure times would be considered a(n) ________ element of the system. A) organizational B) managerial C) people D) technologyDefinition Term 10) Intranets: A) are based on mainframe technology. B are multiple networks joined together. C) are typically used to communicate with the business’s trusted vendors. D) use Internet technology for a private company network.Definition D) Use Internet Technology for private company network.Term 11) Poor business processes and unsupportive culture are examples of the ________ dimension of business problems. A) management B) organizational C) people D) infrastructureDefinition Term 12) The final step in the four-step model of business problem solving is: A) outcome. B) implementation. C) change management. D) feedback.Definition Term 13) A major criterion in deciding the most important perspectives of a business problem is: A) implementation. B) change management. C) usefulness. D) organizational needs.Definition Term 14) An example of a business using information systems to attain competitive advantage is: A) Apple's creation of the iPod. B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced. C) Verizon's Web-based digital dashboard providing real-time company information for managers. D) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker.Definition D) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker.Term 15) An example of a business using information systems for customer and supplier intimacy is: A) Apple's creation of the iPod. B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced. C) Toyota's legendary TPS that has created superlative efficiencies and enabled Toyota to become the world's largest auto maker. D) Verizon's Web-based digital dashboard providing real-time company information for managers.Definition B) JC Penney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced.Term 16) An information skill important for an accounting major would be: A) an understanding of online transaction and reporting sytems. B) an understanding of product management enterprise systems. C) an understanding of supplier management enterprise systems. D) an understanding of enterprise systems that enhance leadership.Definition A) an understanding of online transaction and reporting sytems.Term 17) An information skill important for a marketing major would be: A) an understanding of online transaction and reporting sytems. B) an understanding of product management enterprise systems. C) an understanding of supplier management enterprise systems. D) an understanding of enterprise systems that enhance leadership.Definition B) an understanding of product management enterprise systems.Term 18) The culture of UPS places service to the customer among the company's highest business objectives, which is reflected in their use of information systems to enable customer tracking of their packages. Based on your reading of Chapter 1, why is "culture" an important factor to consider when building information system solutions to business problems? A) Culture is one element that can be radically changed, not always for the better, by new information systems. B) Culture affects how information system solutions are implemented and used. C) Culture is a cauldron of employee perspectives and conflicts, which can be used to improve business processes. D) Culture is the driving force behind decision making and innovation.Definition B) Culture affects how information system solutions are implemented and used.Term 1) Which of the following is a cross-functional business process? A) Fulfilling a customer order B) Hiring an employee C) Identifying a customer D) Creating an invoiceDefinition A) Fulfilling a customer orderTerm 2) Engineers and architects are examples of: A) senior management. B) production workers. C) knowledge workers. D) middle management.Definition Term 3) A computerized system that performs and records the daily dealings necessary to conduct business is classified as a(n): A) executive support system. B) management-level system. C) decision support system. D) transaction-processing system.Definition D) transaction-processing system.Term 4) These systems are designed to summarize and report on the company's basic operations. A) Management information systems B) Decision-support systems C) Executive information systems D) Transaction processing systemsDefinition A) Management information systemsTerm 5) DSS and MIS are also referred to as ________ systems: A) business information systems. B) business intelligence systems. C) executive support systems. D) business model systems.Definition B) business intelligence systems.Term 6) Executive support systems are information systems that support the: A) long-range planning activities of senior management. B) knowledge and data workers in an organization. C) decision-making and administrative activities of middle managers. D) day-to-day processes of production.Definition A) long-range planning activities of senior management.Term 7) A(n) ________ collects data from various key business processes and stores the data in a single comprehensive data repository, usable by other parts of the business. A) transaction processing system B) enterprise system C) automatic reporting system D) management information systemDefinition Term 8) What is the most important benefit of an enterprise application? A) Enabling speed of communicating. B) Enabling a company to work collaboratively with customers and suppliers. C) Enabling business functions and departments to share information. D) Enabling cost-effective, e-business processes.Definition C) Enabling business functions and departments to share information.Term 9) ________ systems provide information to coordinate all of the business processes that deal with customers in sales, marketing, and service to optimize revenue, customer satisfaction, and customer retention. A) CRM B) MIS C) ESS D) CPSDefinition Term 10) Second Life is an example of a: A) wiki. B) virtual world. C) social networking site. D) mind mapping tool.Definition Term 11) The most widely used collaboration software tool used by very large firms is: A) Lotus Notes. B) Microsoft SharePoint. C) Google Apps. D) Onehub.Definition Term 12) Which of the following collaboration tools would be appropriate for participants in separate locations who need to collaborate synchronously? A) blog B) team room C) group calendar D) electronic meeting softwareDefinition D) electronic meeting softwareTerm 13) The principal liaison between the information systems groups and the rest of the organization is a(n) _________. It is the _____’s job to translate business problems and requirements into information requirements and systems. A) programmer. B) information systems manager. C) systems analyst. D) CIO.Definition Term 14) A ________ is a senior manager who oversees the use of IT in the firm. A) CIO B) CEO C) CFO D) CITDefinition Term 15) Development and support services for a firm's business systems are provided by: A) IT educational services. B) IT management services. C) Application software services. D) IT standards services.Definition C) Application software services.Term 16) The three principal levels of hierarchies within a business organization are: A) management, knowledge workers, and service workers. B) senior management, middle management, and operational management. C) management, data workers, and operational management. D) senior management, operational management, and workers.Definition B) senior management, middle management, and operational management.Term 17) Key forces in a business's immediate environment include: A) regulations. B) technology. C) economy. D) politics.Definition Term 18) Which of the following is an example of a key force in a firm's broader, less immediate environment? A) Stockholders B) Regulations C) Shipping firms D) Technology innovationsDefinition D) Technology innovationsTerm 1) Software that organizes, manages, and processes business data, such as data concerned with inventory, customers, and vendors, is called: A) system software. B) application software. C) data management software. D) network software.Definition C) data management software.Term 2) Software that manages the resources of the computer is called: A) system software. B) application software. C) data management software. D) network software.Definition Term 3) Software used to apply the computer to a specific task for an end user is called: A) system software. B) application software. C) data management software. D) network software.Definition Term 4) Which of the following types of computer is used for weather forecasting? A) Mainframe B) Server C) Minicomputer D) SupercomputerDefinition Term 5) Connecting geographically remote computers in a single network to create a "virtual supercomputer" is called: A) co-location. B) cloud computing. C) grid computing. D) autonomic computing.Definition Term 6) Which of the following statements is not true about cloud computing? A) It consists of three types of services: cloud infrastructure, cloud platform, and cloud software. B) It removes the concern about data and systems security for businesses. C) It allows smaller firms to use resources previously unaffordable. D) It relies on the Internet as the platform for delivering services to users.Definition B) It removes the concern about data and systems security for businesses.Term 7) A high-speed network dedicated to storage that connects different kinds of storage devices, such as tape libraries and disk arrays so they can be shared by multiple servers best describes: A) SSN. B) ASP. C) LAN. D) SAN.Definition Term 8) The main challenge coming to Microsoft's Office software suite will be: A) open-source, Linux-based suites such as StarOffice. B) Web-based productivity software such as Google Apps. C) mobile software. D) in-house, custom software created using open-source Web services.Definition B) Web-based productivity software such as Google Apps.Term 9) In client/server computing, the client is: A) software program used for logging on to the network. B) the location of the bulk of the processing. C) the computer that acts as the user point of entry. D) the computer that firsts asks for services.Definition C) the computer that acts as the user point of entry.Term 10) In order to manage their relationship with an outsourcer or technology service provider, firms need a contract that includes a(n): A) SLA. B) SOA. C) TCO. D) API.Definition Term 11) Linux plays a major role in supporting business information systems, and has garnered about ________ of the U.S. server market.. A) 10 percent B) 25 percent C) 50 percent D) 80 percentDefinition Term 12) Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down? A) Modifiability B) Expandability C) Scalability D) DisintermediationDefinition Term 13) Linux is: A) primarily concerned with the tasks of end users. B) designed for specific machines and specific microprocessors. C) an example of open-source software. D) especially useful for processing numeric data.Definition C) an example of open-source software.Term 14) Virtualization: A) allows one operating system to manage several physical machines. B) has enabled microprocessor manufacturers to reduce the size of transistors to the width of an atom. C) allows smartphones to run full-fledged operating systems. D) can boost server utilization rates to 70% or higher.Definition D) can boost server utilization rates to 70% or higher.Term 15) A set of self-contained services that communicate with each other to create a working software application is called: A) Web services. B) SOA. C) enterprise integration. D) SOAP.Definition Term 16) ChicagoCrime.org, which combines Google Maps with crime data for the city of Chicago, is an example of: A) cloud computing. B) SOA. C) a widget. D) a mashup.Definition Term 17) A ________ cloud is owned and maintained by a cloud service provider such as Amazon Web Services, and made available to the general public or industry group. A) private. B) white. C) public. D) grid computing.Definition Term 18) To analyze the direct and indirect costs and determine the actual cost of specific technology implementations, you would use a: A) total cost of ownership model. B) return on investment model. C) breakeven point. D) cost benefit analysis.Definition A) total cost of ownership model. What is the process of converting raw data into information?Data Processing is a process of converting data into the information and it can also convert information into a data. The process of converting raw data using a medium like manual or automatic tools into meaningful output information is called data processing.
What does it mean when you converts the raw input into a meaningful form?When raw data are processed and converted into meaningful form then it is referred to as Information.
Which one of the following basic operations for converting raw input data into useful information?Processing: Performing arithmetic operations (add, subtract, multiply, divide, etc.) or logical operations (comparisons like equal to, less than, greater than, etc.) on data to convert them into useful information.
What are the five basic operations for converting raw input data into information explain it briefly with diagram?Basically computer does 5 basic operations that are input, output, process,storing and controlling. Input is basically taking data from the user, processing is transferring that data into useful information, then that information needs to be stored and controlled and finally output is give to user.
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