TIN NHANH XUẤT KHẨU NGÀY 15/02/2023 Chi tiết xem tại: https://easyexport.vn/ 1. XUẤT KHẨU (1) Theo Sở Hàng hóa Việt Nam, giá gạo xuất khẩu của Việt Nam đang ở mức cao nhất trong vòng 2 năm qua. Cụ thể, gạo 5% tấm xuất khẩu trong mức giá 468 - 470 USD/ tấn, còn gạo 25% tấm có giá từ 450 - 452 USD/tấn. (2) Trung Quốc tăng tốc nhập khẩu cá tra nguyên con xẻ bướm đông lạnh của Việt Nam với mức tăng trưởng lên đến 143% sau 5 năm. Năm 2022, cá đông lạnh nhập khẩu của Trung Quốc chiếm 45,4% tổng kim ngạch nhập khẩu thủy sản. (3) Theo số liệu thống kê của Tổng cục Hải quan, Trung Quốc là đối tác thương mại duy nhất của Việt Nam có kim ngạch xuất nhập khẩu trên 10 tỷ USD trong tháng 1/2023. Kim ngạch xuất khẩu của Việt Nam sang Trung Quốc đạt 3,87 tỷ USD trong tháng 1/2023. Nhóm hàng xuất khẩu lớn nhất là điện thoại và linh kiện với kim ngạch đạt 1,7 tỷ USD. 2. XÚC TIẾN THƯƠNG MẠI (1) Để thúc đẩy giao thương nông thủy sản Việt - Trung trong tình hình mới, Hội nghị bàn thảo vấn đề này vừa được Bộ NN&PTNT phối hợp với UBND tỉnh Lạng Sơn tổ chức sáng 14/2. (2) Chiều 14/2, tại TP HCM, Cơ quan Hợp tác Quốc tế Nhật Bản (JICA) và Công ty cổ phần Yamanaka (Tp.Ishinomaki, tỉnh Miyagi, Nhật Bản) đã tổ chức hội thảo phổ biến kỹ thuật nuôi hàu, giúp tăng thu nhập cho người nuôi trồng thủy sản ở Việt Nam. (3) Tại Diễn đàn Kết nối nông sản 970 “thúc đẩy giao thương nông sản, thực phẩm giữa Việt Nam - Trung Quốc (Vân Nam)”, sáng 10/2, tỉnh Lào Cai đề nghị cùng phối hợp triển khai các biện pháp thuận lợi hóa, khôi phục hoàn toàn hoạt động thông quan hàng hóa tại cặp cửa khẩu quốc tế đường bộ số II Kim Thành. 3. THÔNG TIN THƯƠNG VỤ (1) Một số doanh nghiệp thanh long ở tỉnh Long An phải dừng xuất hàng đi Nhật Bản vì không đáp ứng đủ điều kiện về mã vùng trồng. Nhiều nông dân trồng thanh long ruột đỏ xuất khẩu đi Nhật như đang "ngồi trên lửa". (2) Lần đầu tiên gạo hữu cơ Quảng Trị chính thức được thị trường châu Âu cho nhập khẩu, với lô đầu tiên 15 tấn. Đây được xem là bước ngoặt mới của ngành nông nghiệp tỉnh Quảng Trị. (3) Bộ Công Thương vừa ra quyết định gia hạn thời hạn điều tra rà soát nhà xuất khẩu mới trong vụ việc áp dụng biện pháp chống bán phá giá đối với một số sản phẩm màng BOPP có xuất xứ từ Malaysia, Thái Lan và Trung Quốc, tới tháng 5/2023. 4. HỘI CHỢ - TRIỂN LÃM - KẾT NỐI GIAO THƯƠNG (1) Công ty Novisag của Senegal hoạt động trong lĩnh vực thiết bị làm lạnh muốn tìm kiếm đối tác Việt Nam. Thông tin chi tiết: Công ty Novisag - Điện thoại: 00778240549/00764233089 - Email : [email protected] (2) Công ty MAKI Đài Loan tìm đối tác OEM đèn LED Doanh nghiệp quan tâm gửi thông tin giới thiệu về năng lực, kèm danh thiếp của cán bộ bán hàng đến - Địa chỉ: 3F. - 1, No.101 Songjiang Road, Zhongshan District, Taipei 10486, Taiwan. - Tel: +886 -2- 25036840 - Fax: +886 -2- 25036842 - Email: [email protected]

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• 1. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET UNIVERSITY OF SOCIAL SCIENCE AND HUMANITY GRADUATION REPORT TOPIC : THE ANALYSIS OF GOODS IMPORT EXPORT ACTIVITY IN LAM QUANG DAI CO., Ltd TPHCM – FIVE 2023
• 2. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET ACKNOWLEDGEMENT During my internship, I really had a golden time, an opportunity to come into contact with a very dynamic working environment which is totally different from what I have ever experienced before. In that environment, I came into contact with my gained knowledge, and had a chance to apply them flexibly and effectively. Additionally, during the internship, I could train the manner of working to serve my jobs in the future. I would like to express my gratitude towards my lecturers, the staffs in Lam Quang Dai Co., Ltd. for their devoted guidance, and support in completing this report when I took my internship in the company. Even though I have taken efforts to make my report as well as I could, since it was the first time I got familiar with and met real situations, as well as due to my limited knowledge and experience, I was unable to avoid making certain mistakes that I myself have not seen yet. I would welcome comments suggestions from dear lecturers and friends so that my report can be more complete. With sincerely thanks!
• 3. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET INTRODUCTION Any stably developed countries cannot separate from international trade activity. Among countries, there is an international trade exchange through trade behavior, or business behavior of imports and exports, these behaviors reflect the mutually economic relationships between countries. International trade is essential for every country, because it expands the consumption capacity of a country, takes its comparative advantages to compete with the others. International trade promotes the process of rational division of social labors and creates a specialization in the production sector to improve the efficiency of many industries. The sector of import and export business is a key phase of the process of social reproduction, it makes the material structures of products and the goods circulation between countries change. As a result, the international trade relationship in Vietnam has appeared and become important. From a deficit country but mainly by aids, Vietnam has been rising to be an exporting country and in process of balancing the import-export balance of payments. During the growth in import export sector of a country, the enterprises operating in the import export sector plays a very important role because they are those who constitute import export activity of Vietnam. In that situation, Lam Quang Dai Co., Ltd. has been contributing significantly towards the process of expanding and improving the economic-social efficiency, promoting the industrialization and modernization of the country. Being aware of the importance of import export sector, with the support and guidance of my Supervisor and staffs of accounting department, material department, I chose the project of: “The analysis of goods import export activity in Lam Quang Dai Co., Ltd.” as my graduation report.
• 4. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET CHAPTER 1 OVERVIEW OF LAM QUANG DAI CO., LTD. 1.1. History of formation and development Lam Quang Dai Co., Ltd. has its head office located in No. 130 Le Van Khuong, Thoi An Ward, District 12, Ho Chi Minh City. The key function of the company is trade, trading business and repair to refrigeration equipment such as air conditioners, refrigerators… in the province and the others. Lam Quang Dai Co., Ltd. has its head office located in No. 130 Le Van Khuong, Thoi An Ward, District 12, Ho Chi Minh City. The key function of the company is trade, trading business and repair to refrigeration equipment such as air conditioners, refrigerators… in the province and other provinces. - Vietnamese name: Công ty TNHH Lâm Quang Đại - Transaction name: LAM QUANG DAI.CO.LTD - Name in abbreviation: LQD CO.LTD - Address of Head Office: 130 Le Van Khuong, Thoi An War, District 12, Ho Chi Minh City - Email: [email protected] – [email protected] - Website: WWW.chomaylanh.com – WWW.trungtamdienlanh.vn - Telephone: ( 08 ) 3717.5672 - ( 08 ) 6674.5088 - ( 08 ) 3536.4765 - Fax: 08.6255.5006 - Hotline: 0913.700.102 1.2. Business line - The company specializes in supplying refrigeration goods of well-known domestic and foreign brands: HITACHI, PANASONIC, SAMSUNG, DAKIN,
• 5. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET MITSUBISHI ELECTRIC, MITSUBISHI HEAVY, GENARAL, SANYO, TOSHIBA, LG, SHARP, CARRIER, etc. - We have a variety of multifarious, multifarious, multi-type, multi-brand models and prices which are fit for consumers. Moreover, we are committed to selling truly original products with correct technical functions as offered. . - In addition, our Company also provides customer services such as:  Sales consulting services.  Design, installation services.  Domestic and industrial air conditioners supply services  In-place warranty, maintenance, cure services 1.3 The organizational structure and management system of the company Diagram 1.1 The diagram of the company’s management system Source: Lam Quang Dai Co., Ltd. 1.4. Production and business results The business activity of Lam Quang Dai Co., Ltd. is now on the right track, showing by the growth rate of indicators such as: revenues, profits, etc. And for further information about the status of business activity of the company, we have the table Director Technical Department Business Department Accounting Department Project Department Deputy Director
• 6. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET Table 1.1: The status of company’s business activity in period of 2014-2016 Unit: million dongs. Year Indicators 2014 2015 2015 2015/2014 2016/2015 Absolutely Relatively % Absolutely Relatively % Revenues 2.025 5.202 7.025 3.178 256,89 1.823 135,04 Expenses 39,5 111,6 299,5 72,1 282,53 187,9 268,37 Profits 2,1 21,8 19,1 19,7 1.038,09 -2,7 87,61 Source: Accounting Department of Lam Quang Dai Co., Ltd. The profits after taxes in 2015 compared to those in 2015 reaches 1.038,89%, increased by 10,38 times of the absolute increment of 19,7 million dong. This is a very impressive growth and this result is formed by the following factors: The revenues in 2015 compared to those in 2014 reaches 256,89%, increased 2,75 times of the absolute increment of 3.178 million dong. This rate is reached by the following factors: The total Expenses in 2015 is increased by 2,82 times compared to those in 2014 with the absolute increment of 72,1 million dong. So, the revenues after taxes in 2015 are increased compared to those in 2014 since the growth rate of revenues is higher than those of expenses. The profits after taxes in 2016 are decreased by 12,39% compared to those in 2015 with the absolute decrease of 2,7 billion dong. Although the completed percentage of the plan for revenues in 2016 compared to those in 2015 reaches 135,04% increased by 35,04% with the absolute increment of 1.823 million dong, but it can be said that in the second half year of 2015 stretched over the first half year of 2016 was full of difficulties for all enterprises. To be able to overcome those challenges, the company had to strengthen his potential, especially economic potential.
• 7. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET Therefore, expenses are to arise more (financial expenses, interest expenses…) and that this increase rate is higher than its of revenues leads to a decrease in profits.
• 8. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET CHAPTER 2 THE STATUS OF GOODS IMPORT ACTIVITIES IN LAM QUANG DAI CO., LTD 2.1 Import procedure 2.1.1 Transaction, Negotiation After the stage of researching, approaching the markets, selecting transaction objects, the company proceeds the promotion of preparation for signing the agreement on import. But to reach a trading contract to be signed, the company often has to undergo a process of transaction and negotiation on the trading conditions. This task in foreign trading activity is called negotiation, which can be negotiated via letters, telephone, etc. but for large and complex contracts which are needed to explain, to deal with the other in details, the transaction or negotiation should be done by a face to face meeting. Although negotiating by using this manner is costly, it is assured of efficiency and rapidity. For first imports, Lam Quang Dai Co., Ltd. will negotiate directly. When getting familiar to the working procedure, the negotiation will be done mainly via telephone, mail, skype, etc. The negotiation order is as follows: Inquiring: made by Lam Dai Quang Co., Ltd (exporter), it means that the product names, standards, quality, quantity, time for delivery, payment conditions (types of money for payment, payment methods, etc.) The inquirer does not have to take responsibility for the inquiring. - Price making: It is considered as a request for signing the contract by laws. The price making is done by the seller. - Counteroffer: If the company does not accept the price provided by the supplier and make a new request. - Acceptance: is the complete agreement on all conditions of prices.
• 9. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET - Confirmation: two parties, the purchaser and the seller, after both agreeing on the transaction conditions, can make two copies of documents which record all agreed terms, and send to the other for signing with confirmation. Among the transaction negotiation steps above, the inquiring and the ordering are two steps which are concerned the most because they are the basis leading the agreement on import to be signed. After getting the results of the transaction and negotiations, the agreement on import will be signed. 2.1.2. Contract implementation The status of the process of import contract implementation at Lam Quang Dai Co., Ltd is shown below: Diagram 2.1: Preparation process for fulfillment of an agreement on import Purchasing goods insurance Urging sellers on delivery Collaborating with banks in checking documents Preparation process Applying for import license Processing the procedure for international payment Vehicle rental for transportation
• 10. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET - Preparation process + Seeing sample This work is not easy, it is rather complex and relating to many department of company. Seeing sample and ordering goods of company is performed by email, fax or catalogue. Based on specifications and sample that customer provided, company will order. Material department will be in charge of ordering goods. + Ordering goods Ordering goods isn’t easy, this is negotiation process about Articles in import contract (for new export partner) or this is negotiation process about price and rights (for familiar partner) for deploying to sign import contract which will be helpful for two parties. + Signing contract Being the key rule of this procedure is key staff of material department. After deciding to choose product, Manager will discuss on export partner about articles of import contract. Articles that company focuses on specially in negotiation process is value of goods and shipment value, number, payment method, payment deadline, origin of goods and set of vouchers which export party will send to import party before goods comes will include which things, is original copy or copy (depending on payment condition) Signing import contract with export party is performed by fax or email, this is article which company always suggests with export party. The next order time only negotiates main problem and orders, doesn’t need to waste time to type contract to have signature of export party.
• 11. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET + Applying for import license According to Circular guiding the implementation of Decree 12 of the Government issued by the Ministry of Commerce, from May 1st , only having 8 commodities and import and export goods need license of Ministry of Commerce. In which, commodity of company is free to import when commodity ensured about quality condition, origin, company doesn’t need to apply for import license. + Making international payment procedure Company is always reputation and belief in payment problem, so that, company will pay debt after receiving goods and doesn't use voucher credit payment method (L/C). Set of payment voucher includes: - Transfer order (according to sample available), one copy - Foreign currency purchase application, one copy - Contract, one original copy and one copy - Commercial Invoice, one original copy and one copy - Customs declaration form, one original copy + Renting transportation vehicle for import When receiving submission about delivery time of foreign country, staff of material department will choose designated transporter to ask the quotation. Company will choose to transport by airline for folded shipment to ensure progress and choose to transport by marine for normal shipment and majority of shipments delivery by marine. This staff will provide information about factory address of seller for calculating door delivery charge, name of goods and number of goods. While transporter will send the freight rates quotation and price of receiving from warehouse and fees payable at head of export, called local charge fees. After approved by manager of material department, this staff will contact to shipping company or airline to come to supplier to get goods. + Buying insurance for goods
• 12. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET Company chose reputable transporter and had long term relationship, they will be in charge of transportation of goods of company. Almost shipments buys according to ex-work and FCA and shipments have never been damaged or lost and value of goods isn’t too much, so that, company doesn’t buy insurance for goods. When having problem because goods come late, company usually work directly with partner and transporter based on friendly relationship and problem will be solved quickly. + Coordinating with bank for checking voucher Company chooses payment method later, so that, payment is performed easily. In case of paying deposit, when staff of material department receives Invoice from seller, he/she will check information including name of goods, commodity specifications, number, unit price, into money, origin of goods. When information is suitable, invoice will be transferred to Accounting Department to pay extant amount for seller can delivery quickly. + Making customs procedures To make customs procedures for imported shipments, staff of material department will do Customs declaration form. Based on Invoice, Packing list, Import Contract and Bill that exporter provided, staff of material department will deploy to open Customs declaration form through Ecus software (Electronic declaration). After receiving procedure online, Customs officer will receive and deploy flow distribution temporary based on information which company declared, such as: import goods, import country, number, unit price and value of shipment. After having number of declaration is provided by Customs with flow distribution (green flow, red flow, yellow flow), staff of material department will print declaration and prepare procedure to apply Customs Branch of place receiving goods (Lam Quang Dai Company Limited usually receives goods at Tan Cang port and Tan Son Nhat airport) Customs procedure includes: - Customs declaration: 02 copies - Appendix of Customs declaration: 02 copies - Detail list (Packing list): 01 copy
• 13. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET - Commercial Invoice (Invoice): 01 copy - Declaration for dutiable value: 02 copies - Contract of purchasing goods: 01 copy - Bill of lading: 01 copy - Introduction Paper: 01 copy - Delivery order: 01 copy 2.2. Business results of importing refrigerated products of the company Table 2.1. The proportion of electrical refrigeration items in total import of the company in the period 2014-2016 Unit: million USD; % Year 2014 Year 2015 Year 2016 Value Proportion Value Proportion Value Proportion Air conditioner 6,6 29,2 13,2 42,1 10,4 30,1 Refrigerator 5,7 25,2 8,9 28,3 10,2 29,6 Cooling fan 4,3 19,1 3,9 12,4 6,2 18,0 Freezer 4,1 18,1 3,3 10,5 4,5 13,0 Others 1,9 8,4 2,1 6,7 3,2 9,3 Total import 22,6 100 31,4 100 34,5 100 Source: Trading Center of Lam Quang Dai Co., Ltd Year Items
• 14. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET From the table, the air conditioner has an important position in the imported products strategy of the company. Namely: In 2014, refrigerator imports account for 29.2% of total imports, and this proportion continues to increase significantly in 2015 with 42.1%. However, in 2016, this proportion dropped to 30.1% and the cause of this decline has been analyzed above. Nevertheless, the total import in the next year always increases compared to the previous year. If in 2014, the total import value of the company is only $ 22.6 million, this value has increased significantly in 2016 to $ 34.5 million. This proves that the company's domestic business activities are effective, but it also show that the import activities in general and the refrigerator import in particular have done well the role of a major supply. Overcoming the difficulties of 2016, along with the current growth rate, it is certain that, in the future time, the electrical refrigeration products will become the main import item of the company. The next positions in the structure of imported items of the company are refrigerators, fans, freezers, other refrigerated goods (such as water heater, dishwasher, air cleaner, ...) along with electrical refrigeration products, this is the item that contributes to the success of import activities in the past time with the value of turnover and proportion is increasing year by year. 2.3. Analysing the imported business results The import market of Lam Quang Dai Co., Ltd is very diversified which comes from different countries in the region. As for electrical refrigeration products, Japan is considered as a key import market of Lam Quang Dai Co., Ltd. The structure of the import market for electrical refrigeration items is shown in the following table: Table 2.2: Electrical refrigeration imported market of the company for the period 2014-2016
• 15. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET Unit: million USD; % Target Year 2014 Year 2015 Year 2016 Value Proportion Value Proportion Value Proportion Japan 5,35 81,1 10,92 82,8 8,25 79,3 Thailand 0,45 6,82 1,14 8,7 1,12 10,8 China 0,43 6,51 0,57 4,3 0,68 6,5 Taiwan 0,25 3,75 0,45 3,4 0,26 2,5 Other countries 0,12 1,82 0,11 0,8 0,08 0,9 Toatal 6,6 100 13,2 100 10,4 100 Source: Trading Center of Lam Quang Dai Co., Ltd In the period from 2014 to 2016, Japan has always been the key import market of Lam Quang Dai Co., Ltd for electrical refrigeration products. If in 2014, the import turnover is $ 5.35 million, accounting for 81.1% of the total import value of electrical refrigeration products, these proportion in 2015 is 82.8% with the value of turnover reaching $ 10,92 million.
• 16. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET In 2016, both import turnover and proportion declined when comparing to the previous year, which reached only 8.25 million USD, accounting for 79.3%, but Japan still holds the highest position. Besides Japan, Thailand stand for the second largest import market of Lam Quang Dai Co., Ltd. Imports from this market in 2014 were $ 0.496 million, accounting for 7.5% of total imports of electrical refrigeration goods. By 2015, this turnover continues to increase and reach $ 1.14 million. In addition to two key markets Japan and Thailand, the import market of the company for electrical refrigeration products also have China, Taiwan and other countries, imports are not high but all are potential import markets of Lam Quang Dai Co., Ltd in the future.
• 17. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET CHAPTER 3 INTERNSHIP WORK AND EXPERIENCE LESSONS 3.1. Cleaning office  Job description Every morning, when coming to the internship company, you along with my staffs at this ofice will clean our desks and chairs, computers, office, change water in flower pots, and arrange new flowers.  Exprience lesson Being in close contact with other staffs, creating solidarity among the people in the room. Clean working environment also will improves work efficiency. 3.2. Answering the telephone  Job description When customers call the company, you will do the work as supporting answer the phone, asking the customer what to help ?, meet who ?, then you will transfer (internal machine press) to the department that customers want to meet. If the customer wants to get more the information of employees in the company, you will not provide mobile phone number of these people and you will record the customer's information and forward it to the employee the customer wants to contact. Then the employee will actively contact the customer back.  Exprience lesson
• 18. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET When answering the phone, it is necessary to speak softly, to use the word "yes", when talking with customers. There should be a pen and a small notebook to record information provided by the customers If the customer says small results that you do not hear clearly, you will ask the customer to repeat the problem and ask the customer to speak more clearly During the talking time, you must not interrupted when they are speaking. It is need to listen with a positive attitude and answer the customer's questions. 3.3. Photocopying the documents  Work Before photocopying any documents, I need to check if the printer contains enough papers or not. Next, I start the printer, put the paper needed to be photocopied on the top of the printer, align the paper and then press the Photocopy button.  Experience gained I have learnt how to use the printer which can assist other staff in photocopying documents when necessary. 3.4 Printing documents  Assigned tasks Printing documents is a very necessary for every employee working in Lam Quang Dai Limited Company in particular and other enterprises in general. Before printing documents, I check the printer for blank paper, then open the file that I need to print and simply press Ctrl + P or go to Print function on the toolbar. If I want to edit, I can edit and align the file, then click the Print function if I think the file is ready for printing.  Experience gained
• 19. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET For papers that are not important, use drafts which still remain blank in other side. Before printing, remove all pins on the paper to avoid breaking or jamming the printer. The paper used for printing must be straight, do not use creased paper or too thin one which may cause paper jam. All performed print jobs will be automatically saved in the printer. When the paper is inserted, the printer continues printing, so when I accidentally print the wrong file, I need to go to Control Panel to delete the wrong print job and conduct a new one. When the output paper is fuzzy or the printer gets jammed, I have to immediately notify the company staff to have the printer repaired. 3.5 Scanning documents  Assigned tasks In addition to printing and photocopying documents, scanning also plays a very important role. Scanning requires paper documents; I place the paper’s side needed to be scanned – face down. On the computer screen, select the scan function, the scanner starts to run, then the image of the scanned paper side appears on the computer screen. If I want to scan in color, select the "color" mode; otherwise select the “black and white” mode. Select the size of the scan. Then select the document I want to scan as PDF or image file and click the Save button. This is how I scan the documents.  Experience gained Knowing how to scan documents on my computer and printer is very useful to assist other staffs and my future work after graduation as well. 3.6 Fax documents  Assigned tasks Companies usually use a fax machine to fax quotes, orders, debts, etc. Before faxing, I need to check the documents for customer’s correct information such as company name, address. Then I had to determine where I will fax to, like within Ho Chi Minh or
• 20. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET another province. Faxing within the province only requires the last 8 numbers without province code, while faxing outside Ho Chi Minh city needs full province code. First, I press the fax number of the customer on the fax machine, then I place the paper needed to be faxed and press the Start button. The machine will then connect to the client's fax machine. If the client's fax machine is busy, the company's fax machine will sound “beep-beep” notice that client is now busy. After waiting for 5 minutes, I press the Redial button and the machine will automatically fax the previous number to the customer. If I want to fax multiple sheets at the same time, I have to wait for the first one to be successfully sent, then I will be able to put the next one to continue without dialing fax numbers.  Experience gained Knowing the area code of some provinces such as Ho Chi Minh city (028), Binh Duong (074), etc. Knowing how to fax multiple documents at the same time Having a good command of fax machines can assist other staffs in the company when necessary. 3.7. Checking and sorting documents  Assigned tasks Firstly, to perform sorting documents, I need to check the information on accounting documents for correction, such as company name, address, tax code, etc. Secondly, I begin to sort the company's documents into the following types: Export-import documents: customs declaration, economic contract, packing list, invoice, etc. are all arranged in order of arising date. Fixed asset documents: VAT invoices, bills, debit notes, payment orders, economic contracts, contract liquidation records, etc. are all clamped together and sorted by arising date order from the start day to the last day in month. Money-relating documents Receipts, bills, debit notes, credit notices, etc. are all arranged in the arising date order.
• 21. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET Wage records: time sheet, salary payment sheet, payment slip, debt notification, payment authorization, etc. are all sorted by month. Bills and debit notes will be attached to the salary payment sheet. Material invoices: VAT invoices, orders, economic contracts, bills, debit notes, authorizations, etc. are all put into a set of documents and also arranged in order of date from the start day to the last day in month. Consumption documents: selling VAT invoices, economic contracts, delivery notes, receipts, notice, etc. are all arranged in order of arising date and attached to other supporting documents to be complete set. Payment documents with budget: bills, remittances to the state budget, authorizing expenditures, debt notices, etc. are arranged in actual arising date order.  Experience gained I effectively visualize the form, structure, content, etc. of many accounting documents which I may never be taught in lectures. 3.8. Translation of reports, documents, contracts  Assigned tasks The company assigned me reports, documents and contracts which are all in English and needed to be translated into Vietnamese. During the translation, I encountered many words I did not know, therefore, I had to use dictionary to get them translated. In my opinion, English words in the field of refrigeration will be different from common ones. During translation process, if I face any strange and difficult words, I could ask other staffs in my company for help. After completing translation, I had to submit my translated documents to the supervisor for revision.  Experience gained Extending the vocabulary of English and knowing how to use English in some major fields. Being guided and taught experience of translating reports in the company. I felt happy to help them in the company.
• 22. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET 3.9. Inputing Data  Assigned tasks Inputting data is the process of using computer by entering data into the company's database. This process is quite simple, the company’s staffs guided me how to input, which indicators needed to be entered, etc. and then I could easily input the data from accounting documents into the company’s database. It was vital for me to type fast and accurately and sort by arising date order.  Experience gained Sharpening my computer skills and typing skills, knowing how to use keyboard shortcuts to operate computer more quickly and efficiently. 3.10 Storing books, records, reports  Assigned tasks Reports, accounting documents after being classified and sorted will be stored to each file separately with large ring binders. I had to store documents and reports in each file as follows: I will split the VAT invoices, VAT receipts, receipt file, bills of lading, debt file, financial documents, debt files, etc. If the books, documents, reports are many, they will be stored in a monthly basis, and quarterly basis if vice versa. Quarter 1 consisted of Jan, Feb, Mar; quarter 2 includes Apr, May, Jun, quarter 3 includes Jul, Aug, Sep and quarter 4 includes month Oct, Nov, Dec. All ring binders will be noted outside with book title, report, month, year, etc.  Experience gained Knowing how to store documents and reports scientifically can help me easily find documents, books and accounting documents.
• 23. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET CHAPTER 4 CONCLUSION – PROPOSAL 4.1 Conclusion It can be said that the import activities of the company still have many issues to be solved, especially for the enterprises involved in importing this kind of goods to improve import business. Lam Quang Dai Limited Liability Company is an enterprise importing refrigerated goods must address this issue as an urgent task, promote the import of goods with strategic significance for the survival and development of the Company. In the past years, in addition to the limitations that needed to overcome, the company has earnt remarkable achievements contributing to the development of the country. During my probation time at the company, I learned a lot of practical knowledge about import activities. This is also an opportunity for me to gain my knowledge about Lam Quang Dai Limited Company. In my report, I also raised some import activities- relating problems. However, as my knowledge and experience remain limited, I would be grateful to receive additional comments from the teachers as well as the staffs of the company. 4.2 Proposal 4.2.1. For the company Satisfy regular customers and build strategies to attract new customers, especially to gain prestige and trust of customers in the service’s quality of the company. Encourage officials and employees to participate in training courses so that they can improve their professional skills to meet the service market’s trends. At the same time, human resource should be considered as the most valuable asset which helps bring success to the company. Good policy for human resources development is one of the
• 24. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET top priorities: rewarding individuals, teams and departments with excellent performance and profit-generating initiatives to encourage other employees to strive for the highest standards. It is also necessary to build a special identity for the company, such as logo, working style or good attitude to customers. 4.2.2. For the university An indispensable requirement of the training process is the formation of character and skills needed for students. In addition to the theoretical lectures, the university should train student’s soft skills such as communication, self-confidence in public speaking, etc. In the era of information technology boom and international integration, mastering knowledge and skills in using information technology and communication in foreign languages (mostly in English) is very necessary. This is an important and essential tool for any students to reach their lifegoal more easily Linking with enterprises to support interns because each time a student applies for internship in a company, that company are reluctant to share accounting information with strangers. Increasing hands-on classes to provide students with useful information of what to do after their graduation. REFERENCES 1. Prof.Dr. Vo Thanh Thu (2006). Business Techniques in Import-Export. Labour and Social Publisher. 2. Assoc. Doan Thi Hong Van (2005). Foreign Trade Technique Textbook. Statistical Publisher. 3. Pham Quang Phan (2007). Political Economics Textbook. Education Publisher. 4. Pham Van Minh (2009). Microeconomics Textbook. Statistical Publisher. 5. MSc. Tran Huu Dung (2007). Professional Import-Export Business. Statistical Publisher.
• 25. THUÊ ĐỀ TÀI TRỌN GÓI ZALO TELEGRAM : 0909 232 620 TẢI FLIE TÀI LIỆU – BAOCAOTHUCTAP.NET 6. Documents of Lam Quang Dai Co., Ltd