MSI laptop turns off randomly

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Lucyoots

New member
PRIVATE E-2
JoinedSep 20, 2019Messages6
Dec 27, 2020
  • #1
So today my MSI GF75 Thin 9SC is acting weird for the first time in almost 2 years before I got it.

So I was just browsing and suddenly, it shut off, like pressing a restart button. Tried leaving on idle too, same crap. The most interesting part is that when I tried checking the temperature, my Nvidia graphic card was N/A on MSI's program and it was 0% on task manager. Super weird, tried to install graphic drivers but the stupid Nvidia program gets stuck on 100% as usual.

Yesterday I was playing GTA 5 with no problems. Is this drivers' fault? How can I install it if my laptop shuts down? Also I tried Windows 10 advanced options, it didn't seem to shut down from there...
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Crazydonkey

Well-known member
SECOND LIEUTENANT
JoinedJun 30, 2020Messages2,078
Dec 28, 2020
  • #2
Did you see any error message before it shutting down?
Have you checked the event viewer log?
What is the battery level after you reboot the system?